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Valley Buick GMC - Service Center

Apple Valley, MN

4.8
271 Reviews

271 Reviews of Valley Buick GMC - Service Center

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February 13, 2019

Good Service In at 7am out at 9:15 very efficient started immediately and called me when ready to pick up. Tom Munson has always done a great job in handling any s More

by GATOR-TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello! Thank you for the kind words! We are so happy to know you are well taken care of!

February 12, 2019

Fast, friendly and trustworthy. Good people and service. Appreciated the loaner vehicle. I have been a customer of Valley for the past 33 years and will continue to be one. More

by david.dolsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to hear of your great experience and earn your business for the past 33 years!

February 11, 2019

Excellent customer service I was able to call the night before and get my vehicle in right away the next day. And they were able to fix the issue within a couple hours, very ple More

by Dmiller733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to meet your expectations and earn your business.

February 10, 2019

It was just fine It was fairly quick, I went in thinking I would be able to get my car back later that day, Ended up having to get a loaner. Everything turned out just More

by kerrijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear about your experience. That it was a great one and you were taken care of!

February 09, 2019

Scott always has time for me Whenever I have an issue with my 2014 Sierra I show up and Scott and the guys there always make time to look at it or setting an appointment is within More

by csullivansr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Scott is able to meet your needs and get your vehicle in and fixed in a timely manner!

February 07, 2019

needed oil change. I always receive wonderful service from these 3 people. If I have questions about anything, they are all so willing to help me.. You never feel pres More

by grannypris0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to hear these guys take fantastic care of you! We look forward to continuing to earn your business!

February 06, 2019

EXCELLENT Tom laid out the possibilities as to what the problem was, then later updated me with the findings as to what exactly had been found and what the appr More

by DPSCHULZ49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for your kind words. We are so happy to hear Tom was able to offer the service that you expect!

February 06, 2019

Monty Dershem Liked the service level provided. Friendly staff. Scheduled an appointment but was garage was backlogged and took a long time for the oil change serv More

by dershem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the review of your visit. We are happy to hear our staff was on point. We are sorry to hear we didn't meet your time expectations. We look forward to continuing to earn your business in the future.

February 05, 2019

I keep coming back for the awesome custormer service. Great customer service. Waiting area and restrooms are clean. All our questions were answered and all our vehicles issues were fixed. Rental was of More

by tamilakevile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to hear about your experience, and look forward to continuing to earn your business.

February 04, 2019

Top notch Great service friendly, fair & professional. Went above & beyond to service my vehicle in a timely fashion. Coldest day of the year & they got me righ More

by TRACY.REED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Rustad, Gene Fritz, Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear about your experience. We look forward to continuing to earn your business!

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