Back

Valley Honda - Service Center

Aurora, IL

4.9
96 Reviews

96 Reviews of Valley Honda - Service Center

Sort by
December 03, 2023

Always great service and friendly . Vehicle service done in timely manner and vehicle left clean More

by lld2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Valley Honda responded

Thank you for your five-star review! We appreciate the opportunity to serve you and your automotive needs!

September 28, 2023

On our first visit to Valley Honda’s Service Department, we were fortunate to be assisted by Chad O’Neil, who provided prompt, courteous, and thorough assessment to resolve an issue of a nail in one of our More

by Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Valley Honda responded

Wow! On behalf of all of us at Valley Honda, thank you for your thoughtful review! We are thrilled to hear that Chad went above and beyond during your time in our service center. We look forward to assisting you in the future! Take care!

September 24, 2023

Daniel Monjaraz was very professional and helpful during my last visit at Valley Honda in Sept 2023! Thank you so much for being there for us and for our vehicles.... More

by digatrehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Monjaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Valley Honda responded

Thank you for taking the time to share your experience!

September 14, 2023

Sept 12, 2023 I went to service area and was meet with a huge SMILE from Daniel Monjaraz. This was raining all day. I explain to him, My blades were skipping and it was making me very nervous. With the weat More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Monjaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Barrera and the porter “Jesus”
July 10, 2023

This review is for Service Dept: Marco is very knowledgeable, extremely professional and friendly. I always felt comfortable asking any question knowing I would get a straight forward response whe More

by Bogucki Fambam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Valley Honda responded

Thank you for taking the time to leave such a positive review about your experience with Marco and the Service Department at Valley Honda. We're thrilled to hear that Marco impressed you with his knowledge, professionalism, and friendly demeanor. We appreciate your recommendation and are glad to know that you're willing to make the hour-long commute because of the exceptional service you receive. We will make sure to pass on your compliments to the management team. Take care!

February 03, 2023

Marco was great to work with. I took my CR-V in for a recall on the gearbox. After the installation there was a noise problem with the car that meant Valley Honda had to keep th More

by kr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Valley Honda responded

Thank you for your feedback! It's wonderful to hear that Marco provided a great experience during your recent visit to our Service Center. Have a wonderful weekend!

December 09, 2022

They did a great job. Tammy was fantastic. It’s easy to see how she won all those awards. More

by dkhudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Dec 12, 2022 -

Valley Honda responded

Thank you for taking the time to share your experience!

September 09, 2022

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from More

by Bogucki Fambam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos (tech maybe) and Marco from Service Porter
Sep 12, 2022 -

Valley Honda responded

Wow! On behalf of us at Valley Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marco and Carlos. They will be happy to read your feedback! We look forward to assisting you and your automotive needs again soon. Take care!

August 04, 2022

Luis has been great! He let me know each week what cars were available. Nice guy, too! Valley Honda is a great as well! More

by BritnyE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Geataz-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Valley Honda responded

Congratulations on your new ride! We couldn't be happier to hear that Luis provided a great experience. We wish you many happy miles!

July 25, 2022

Norma and Diego have provided better services. Both had explained all required matters regarding car and purchase. More

by J Thakkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dames
2.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Valley Honda responded

Thank you for your feedback! We wish you many happy miles in your new Honda!

2
...