Back

Valley Honda - Service Center

Aurora, IL

4.9
96 Reviews

96 Reviews of Valley Honda - Service Center

Sort by
July 17, 2014

My Confident & Content Purchase from Nick Theodor I was treated so royally and respectively by every team member at Valley Honda!! I arrived at the amazing Customer Waiting area well maintained by a c More

by Lucella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Gervais, James Kirpanos
January 27, 2014

Our 2012 Honda Civic did not start on the morning of 1/24/14. I cld Jab Rahman, the gentleman we purchased our new car from. Being very concerned and willing to help, he asked just a couple questions More

by shelleyaanderson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Altman
September 30, 2013

If you are looking for a "good deal" with no hassle I would not recommend this dealer. We wanted to actually buy a car from this dealer as it was close to our home and if we need service it's co More

by carbuyerugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Kevin Frank, Brian Vogel
Oct 01, 2013 -

carbuyerugh responded

To follow up from my review, I would like to say I had Valley Honda contact me apologizing for the experience I had, they were very accomodating and wanted to make it better. Thank you for the effort and caring enough to contact us. Although we initially did not have a great experience they know how to win back your business! Thank you for all your assitance for those who made it better.

September 13, 2013

To-day I stopped by at the dealership to check on getting a damaged fender repaired. Nick saw me and greeted with great enthusiasm, when he saw the damaged fender he showed great concern and tried and suc More

by Somayajula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 30, 2013

I was very impressed that Kurt, the sales manager, took my non-sales related emergency request seriously and provided a timely help. It was an early evening of Friday afternoon, my Honda CRV '08 failed to More

by huimjiang
Customer Service
Friendliness
Recommend Dealer
Yes
March 25, 2013

I live on the far South side of Chicago, Illinois, but I travel to Valley Honda in Naperville/Aurora to get service on my Honda Accord. My husband wanted to wait at the dealer as oppose to going to the ma More

by dorashabazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barsalona
August 14, 2012

Exceptional customer service and outstanding work on my car. I saw online that they did dent removal. I had a large dent in my hatchback and scapes on my rear bumper. I went in for a quote and the price More

by maryewerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
June 12, 2012

Bill and Kurt where great to work with. My experience as before when I bought my Honda Odyssey was outstanding. My son spilled coffee on his new car and Bill was right there to clean it up. I would recom More

by lukasgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2012

Valley Honda is a good place, we have bought many cars from there and we take our cars for service there. when you don't have anyone to take you home they have a shuttle service to drive you home and when More

by julesf04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : nick theodor
March 26, 2012

prompt service and friendly as can be. came into the dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did More

by Bobproc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob (owner)
...
9