Back

Valley Lexus

Modesto, CA

not yet
rated
231 Reviews

4701 McHenry Ave

Modesto, CA

95356

Directions

By Type

Showing 231 reviews

September 25, 2020

The best experience. Tim was phenomenal! He was easy to work with and answered all of our questions. The buying experience was made pleasurable and easy. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 28, 2020 -

Valley Lexus responded

Hi Linda - At Valley Lexus we want to make the car-buying process simple and it's wonderful to hear that this was reflected in your experience. Thank you for rating us five stars and giving a shout out to Tim! We hope to see you for your first oil change.

September 25, 2020

Always receive excellent service from all members of the team! Representatives addressed all my concerns and were quick to complete service. Hard to understand why the motor in my sunroof went out, I have More

by Hendrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names
Sep 26, 2020 -

Valley Lexus responded

Thank you for taking the time to share this feedback! We are happy to hear that you can depend on our Valley Lexus team for excellent service, every time. If there is anything further we can do to assist you, please let us know.

September 24, 2020

Ruben was as great as he usually is.Everything was done Ruben was as great as he usually is. Everything was done on time. All Covid protocol was followed by everyone. All staff is always friendly and cou More

by stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Garza
Sep 24, 2020 -

Valley Lexus responded

Stan, thank you for the review! Ruben is an excellent member of our team at Valley Lexus, and we are so glad he made the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

September 22, 2020

When picking up my car I had to wait a couple of minutes so I sat down and watched TV..Wheni I got home I realized I didn't have my phone..I went back to The Post Office where I had stopped after leaving Va More

by zorch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Sep 22, 2020 -

Valley Lexus responded

It's our pleasure to assist you, Bill! We are very glad to hear that Ruben could help out and make sure you were reunited with your phone. Thanks so much for being a great Valley Lexus customer!

September 11, 2020

Always excellent service. I needed to change my appointment time and the person I spoke to was very helpful to change the time. When I arrived for my appointment, the greeter was courteous and ve More

by Armando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Sep 11, 2020 -

Valley Lexus responded

Thank you for the wonderful review, Armando! We're delighted to hear that you always receive the friendly, courteous service you deserve from our team. We're proud to have earned your support and look forward to assisting you next time here at Valley Lexus!

September 10, 2020

Ruben is always friendly and explains things well. I love that I can receive text updates about my car while it’s being serviced. I also appreciate getting a Lexus loaner so that I can get to work while my c More

by Amy McGrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Sep 10, 2020 -

Valley Lexus responded

Hi Amy - Thank you for trusting us with your business! It is great to hear that you are so confident in our team to get the job done. We appreciate you taking the time to share and hope to see you back at Valley Lexus next time!

September 05, 2020

Thank you. Excellent service. Car was ready quickly. Staff was polite and courteous. All went well including that I noticed all measures were taken to keep customers safe during this season More

by jocias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Garza
September 05, 2020

The service was great. Appointment process was a The service was great. Appointment process was a breeze. A loaner car was available , nice touch . Staff was attentive and friendly. Edmond was t More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmond
September 05, 2020

Always excellent and friendly service. Always explains what’s going to be done. Clean waiting environment. This section should not have a minimum word requirement. More

by Carolynmoeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, the service rep.
September 04, 2020

Great customer service. Provided a loaner while car was being serviced. Amazing staff and very helpful. Would definitely continue to use them for future services. More

by Wally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sarkis
2
...