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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,667 Reviews

2,667 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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April 20, 2025

I left a review earlier today about my experience with the used Jeep dealer, not the main Jeep dealership in Van Nuys More

by Pizzaaa2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about the used Jeep dealer. We strive to provide a positive experience and would like to address any concerns you may have had during your visit. Please feel free to reach out if you'd like to discuss this further or need assistance with anything else. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 19, 2025

⸻ This place needs to be monitored. Please show respect to customers and stop humiliating them. I was prepared to spend $40,000 there. I wasn’t there to listen to a manager’s jokes or p More

by Pizzaaa2005
Recommend Dealer
No
Employees Worked With
I don’t know them
Apr 28, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's disappointing to hear about your experience, and I apologize for any discomfort caused during your visit. We strive to maintain a respectful environment and appreciate feedback that helps us improve. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

April 18, 2025

The service itself was fine but the service agent Albert was what made the experience top shelf. He was friendly, accommodating, straight forward and communicative. More

by fixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert made your experience at Van Nuys Chrysler Dodge Jeep Ram exceptional! Our team takes pride in providing top-notch service, and it's great to know he delivered. Thanks for sharing your feedback with us!

April 18, 2025

Excellent service. Benny is a true professional. Very happy with the diagnostics by the service department. More

by dfabriziopt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Apr 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Benny and our service department at Van Nuys Chrysler Dodge Jeep Ram provided you with excellent service. Thank you for sharing your positive experience!

April 18, 2025

Clerk could have been more approachable and friendly. Otherwise service was good and uber service was provided which I had to ask for because it was not offered. Tire pressure was not checked which I req More

by mora.liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We apologize if our team's customer service and assistance did not meet expectations, and we appreciate your patience in requesting Uber service. We'll ensure that tire pressure checks are prioritized moving forward. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 12, 2025

2014 Jeep Wrangler had a recall on airbags. So I bought it to the Van Nuys Chrysler Dodge and it was service. (Albert Masonic 22898 ) call me up the next day. saying my oil filter housing was l More

by Rick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Masihi. 22898
Apr 14, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Rick, thank you for sharing your experience with us. I'm glad to hear that the service was excellent overall, but I understand your concerns about pricing and communication. If there's anything more you'd like to discuss or if you have any questions, please feel free to reach out. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 02, 2025

Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV. More

by Michael Bednarsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sagar Khatri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior, Hector
Apr 03, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Michael, thank you for the glowing review! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided such a perfect and accommodating experience. We appreciate your support and look forward to serving you in the future!

March 21, 2025

My experience was excellent. Armen was professional and polite. He kept me updated on every level. He has a very pleasant disposition. More

by ldavis2895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
Mar 24, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Armen provided you with an excellent experience at Van Nuys Chrysler Dodge Jeep Ram. Keeping our customers informed and comfortable is a top priority for us. Thank you for sharing your feedback!

March 20, 2025

I took my Jeep in because of a battery issue and the problem was resolved. My advisor was informative on pricing and answered the questions I had pertaining to the auxiliary battery. Only unfortunate More

by tnew04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Van Nuys Chrysler Dodge Jeep Ram. We're glad to hear that the battery issue was resolved and that our advisor provided helpful information. We apologize for any inconvenience caused by not having a loaner available, and we appreciate your understanding!

March 18, 2025

Very nice person's they fix my truck fastt they send me a message when my truck was ready More

by frodriguezrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your feedback is much appreciated! Thank you for supporting Van Nuys Chrysler Dodge Jeep Ram.