2,392 Reviews of Vera Cadillac - Service Center
Excellent service department. My service rep Giovanni Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is al Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is also very Customer friendly and efficient!. Overall, vera catalytic is excellent More
This dealership was great. Jean from the Buick department was extremely helpful in getting me my car. It was very clean and everyone was very attentive. The only negative is that I have been hounded for surv was extremely helpful in getting me my car. It was very clean and everyone was very attentive. The only negative is that I have been hounded for surveys despite completing one or two already. Besides that, great work! More
I enjoy coming to Vera for service. Geo is a Friendly and honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. More
Usually great service, unfortunately they couldn’t resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. More
Excellent service. Eric, the service writer was especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. More
I took in my vehicle for service because my AC was not working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 just to have my vehicle looked at. I decided to take my vehicle to a local shop for service and had the same work done for $700. My AC is working perfectly and the only thing that was wrong with my AC was the condenser not everything like the dealer told me. Very disappointed More
When I called to get a last minute service, they were able to get me in the next morning and have my truck ready before my requested time. Jonathan is always responsive and lets me know exactly what is g able to get me in the next morning and have my truck ready before my requested time. Jonathan is always responsive and lets me know exactly what is going on. Great customer sevice More
Estoy muy satisfecho con el servicio, todo muy profesional, él personal es muy amable y servicial, no tengo nada que decir respecto al servicio, felicidades 🙌 Felicidades Vera para todos los empl profesional, él personal es muy amable y servicial, no tengo nada que decir respecto al servicio, felicidades 🙌 Felicidades Vera para todos los employees More
Excellent service and support. As always Edwin and his team follow through with everything they say they will do and more. Above and beyond is how I see it. team follow through with everything they say they will do and more. Above and beyond is how I see it. More
Everyone at Vera has gone out of their way to make my visits easy. Karen took extra special care of me. She is amazing and professional! visits easy. Karen took extra special care of me. She is amazing and professional! More