Victory Chevrolet - Service Center

I will bever take my truck or any other car I own to this dealership service consultant Shane is very unprofessional, went in because my 2020 High Country wouldn't start because of a fuse on top of battery, dealership service consultant Shane is very unprofessional, went in because my 2020 High Country wouldn't start because of a fuse on top of battery, next thing I know I need a water pump, I was told the bearing seized on water pump .... funny thing is my truck never runs hot!?!?!?! So I told Victory don't do anything else to my truck so when I show up to pay for diagnostics, I see that the technician cut my belt on my truck, the belt had no abrasion mark from rubbing (if my water pump was seized) I guess they made sure I would need a water pump before I picked my truck up to take to another dealership to fix, I was told also they turn the engine to see if engine block was seized ..... Just know when going to Victory Chevrolet you are NOT going to be treated with respect Shane really had issues from the start of me dropping my truck off to them for repairs ,,,,Never again Victory Chevrolet and I will let every person I come across that I will never shop here again. More

They make it hard to be a customer. Many service department issues and unengaged sales staff. I think it’s a management issue. Many service department issues and unengaged sales staff. I think it’s a management issue. More