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Village Auto, Inc.
Green Bay, WI
72 Reviews
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Showing 72 reviews
June 09, 2023
Village Auto stated the vehicle was very clean and detailed. This was completely false I went through more towels while waxing it after taking it through the car wash twice. The inside of the doors detailed. This was completely false I went through more towels while waxing it after taking it through the car wash twice. The inside of the doors were disgustingly dirty. The floor mats were indoor / outdoor carpet that you can buy from Menards and not a real floor mat. Don't get me started on how they “tried” to cover over scratches on the vehicle with globs of paint. The rims look like Village Auto went to the junk yard and got them off a wrecked vehicle . While signing the paperwork I asked the finance manager if there were any recalls on the vehicle, the finance manager said no we take care of all of them before they leave the dealership. I went online and found out there were 4 recalls going back to 2019 and it was purchased from Village Auto in March 2023. There was only one key fob and we had to purchase another one for over $300, two should have been include. Fast forward to May 2023 and the check engine light is now staying on. More
by Disappointed
Employees Worked With
Brenda Vigil
Helpful January 21, 2023
Very helpful and friendly! Would go back again to buy a vehicle! Printed inventory so we didn’t need to walk the lot! Would go back again to buy a vehicle! Printed inventory so we didn’t need to walk the lot! More
by dsundquist2001
Employees Worked With
Brenda Vigil, Mike Kassis
January 15, 2021
Bought a 2013 f150 on dec 1,2020. From village auto on 29. Had it 3 days and the transmission dropped out if 6th gear doing 65 on highway n locked up rear end found out it had a recall. Took to Broadway f 29. Had it 3 days and the transmission dropped out if 6th gear doing 65 on highway n locked up rear end found out it had a recall. Took to Broadway ford and now the display quits working periodically. More
by B.plautz
Employees Worked With
Chris
October 17, 2020
Bought a diesel truck from this dealership, worst decision ever. Find out that oil hadn't been change, fuel filters were terrible shape, DP Filter was 85-87% clogged. Hence I broke down on highway decision ever. Find out that oil hadn't been change, fuel filters were terrible shape, DP Filter was 85-87% clogged. Hence I broke down on highway within 2 days after purchase, only to find out they will not stand behind any of it. Please note, I did buy truck "as-is". I am just upset, because this is the kind of quality that is on their lot and the effort they put into getting a vehicle ready for their customer. They can't even make sure the vehicle is ready for someone. Screw me once, shame on you, screw me twice, shame on me. Never again. Two miles from where I live... More
by Tom
Employees Worked With
Bill, Darren Spencer
July 17, 2019
Integrity Being educated in this type of industry I appreciated Geoff's genuine character. He was professional negotiated well-, gave the personal service f Being educated in this type of industry I appreciated Geoff's genuine character. He was professional negotiated well-, gave the personal service fixing the license plate light bulb in the rain, then setting up the many features on the VW Tiguan specific to me now that is service! He gave his word and followed through with it -which now days does not happen so thank you! I am impressed with the quality of vehicles that Village Auto takes in- if you are seeking a newer vehicle see Geoff he will listen and find the vehicle best for you. More
by Tiguan
Employees Worked With
Geoff Sonntag
June 22, 2019
Explains process very well, very professional. Been looking for a chevy suburban for a year, walked away from many. Finally. I visited village auto. There it was. A buetiful maroon LTZ 2009 chevy s Been looking for a chevy suburban for a year, walked away from many. Finally. I visited village auto. There it was. A buetiful maroon LTZ 2009 chevy suburban, Buetiful, rides very nice, very well taken care of. They pick class. Thank you Geoff. More
by steven
Employees Worked With
Geoff Sonntag
June 11, 2019
Had the vehicle I wanted and the $ was right. I have given the rating that I have becauseae they had the vehicle I'd been looking for, exactly, and I was treated very well. Geoff was easy to deal I have given the rating that I have becauseae they had the vehicle I'd been looking for, exactly, and I was treated very well. Geoff was easy to deal with and I was happy with my treatment ! More
by Happy guy
Employees Worked With
Stretch , Geoff Sonntag
May 21, 2019
Excellent dealership! Being a first time car buyer can be scary and overwhelming, but Geoff and Brenda at Village Auto made it one of the smoothest and easiest experiences Being a first time car buyer can be scary and overwhelming, but Geoff and Brenda at Village Auto made it one of the smoothest and easiest experiences ever. I purchased a 2010 Kia Soul from them and couldn’t be happier. It’s practically brand new, runs beautifully and looks great. The entire process, from the initial test drive to the actual purchase was a very pleasant and exciting experience. Geoff’s knowledge and warm, comfortable demeanor helped ease my worries, and I have never once second guessed my decision. Thank you Village Auto! More
by MellyBean1218
Employees Worked With
Brenda Vigil, Geoff Sonntag
May 03, 2019
Unsatisfied. Unfortunately, I would never recommend them to anyone I know nor give them my business again. Their loan officer was very rude and made unnecessar Unfortunately, I would never recommend them to anyone I know nor give them my business again. Their loan officer was very rude and made unnecessary comments that made us feel uncomfortable during the process. They hid issues with the car and we unfortunately had no way of detecting them because they did not pop up during the extensive test drive we took. After the issues were detected and they were contacted they would not work with us even though they claimed to have a 30 day warranty. To the readers reading this; I hope that if you decide to buy a vehicle with them that you have better luck than we did and I would recommend bringing a scan tool to look over any current or deleted engine service codes. Please consider carefully. More
by Als
Employees Worked With
N/A
