Village Volkswagen of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The absolute worst dealership experience I have ever had. The salesman are. It trustworthy and will not follow through or communicate. They will not mhonor what they say and will use deception in responding The salesman are. It trustworthy and will not follow through or communicate. They will not mhonor what they say and will use deception in responding to your complaints. Management does not care about customers and will not hear out complaints but will use intimidation to try to bully you into submission. With so many auto dealers in existence, choose any of them but this one. More
Wet had the pleasure of working with Jared Huffman! Hands down the best salesman we have ever worked with. He was very knowledgeable and patient with helping us make the best decision. He certaintly ha Hands down the best salesman we have ever worked with. He was very knowledgeable and patient with helping us make the best decision. He certaintly has your best interest in mind and so very nice. I love my new car so much! Thank you Jared for all you did! More
A truly great experience! No pressure, spent as much time as needed even with alot of other things going on. Gave us a follow up call spent more time with us and helped us ma No pressure, spent as much time as needed even with alot of other things going on. Gave us a follow up call spent more time with us and helped us make an informed decision. Will buy from Chad again. More
Chad made the process of trading in our old Tiguan for a new one simple. Chad was a pleasure to work with. I especially appreciate his thoroughness in helping us learn all the new features of the car, that new one simple. Chad was a pleasure to work with. I especially appreciate his thoroughness in helping us learn all the new features of the car, that was a major value-add for me. I will definitely be reaching out to Chad when it is time for our next car. More
Chad took great care of us. We’d been looking for the right vehicle for over 4 months and Chad worked hard on our behalf to find the right one. Thank you Village VW Team for a g We’d been looking for the right vehicle for over 4 months and Chad worked hard on our behalf to find the right one. Thank you Village VW Team for a great experience buying our new car! More
Go somewhere else even if it takes 2 hours to get to another VW service site! While traveling August 2022 Matt in service neglected to inform me an intake manifold repair of $1,600 is covered under warr another VW service site! While traveling August 2022 Matt in service neglected to inform me an intake manifold repair of $1,600 is covered under warranty. Even worse, they said my car had oil seepage and needed a new timing cover and oil separator at $1,900. I called my VW at home and quickly learned the manifold was under warranty - $0 charge. My local VW said to go ahead with the valve cleaning at Village since they were in there replacing the manifold, but Village charged $100 more than my VW at home. Wisely my VW (North Penn, Comar PA, they are excellent) asked me to hold until they could diagnose the rest. I took my car for service once home and learned there was NO OIL LEAK WHATSOEVER. So this VW attempted to rob me of over $3,500 in repair costs. I had to pay my local VW $90 to check the "problem" Village VW said I had - oil seepage - which was false. There should be consequences for such shoddy misleading "service." - DL Gronseth, Philadelphia, PA More