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Vision Buick GMC

Rochester, NY

4.0
1,067 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,067 reviews

October 14, 2025

Still didn't fix driver window panel that dealer left open, freshly washed truck had oil all over outside, on steering wheel everywhere More

by Falandra
Recommend Dealer
No
October 13, 2025

The staff are friendly. But the shop is not very accommodating. After recently purchasing the vehicle months later both batteries died and needed repaired. The batteries wer More

by shelly092314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna and Scott were very helpful
Oct 14, 2025 -

Vision Buick GMC responded

Shelly. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2025

I am satisfied with Vision. The service and Phil who we dealt with twice when looking to lease our SUV was friendly and professional. He didn’t pressure us. Thank you and we wil More

by annettezieg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 13, 2025

Everyone was very helpful and easy to talk to. Jake B was awesome. We told him what we wanted and there was no haggling on price as we said what we could afford. I would highly recommend thi More

by BUFFY56B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Blackburn
Oct 14, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 12, 2025

"Donna" ROCKED my visit! I was in, out, she was professional, courteous & just all around AWESOME! Keep up the great work! More

by CFEDRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Oct 14, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 11, 2025

Went for an oil change and tire rotation because of 89. 99 oil change that was advertised on every wall the dealership and selected when I made the appt online. Tried charging me $190. The girl whom I was d More

by PETEFALSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
LaFonda
Oct 14, 2025 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Pete. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 09, 2025

Unprofessional, did a NYS inspection and didn't put a new sticker on. Had to go back to have a sticker on. More

by joand85
Recommend Dealer
No
Oct 14, 2025 -

Vision Buick GMC responded

Joan. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 09, 2025

service took all day with my car. my car wasnt even cleaned. they couldn't even detect a nail that was in my tire. More

by nicole81
Recommend Dealer
No
Employees Worked With
dont remember if you look in your records it will show
Oct 14, 2025 -

Vision Buick GMC responded

Nicole. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 08, 2025

Great people and great service. Very thankful to have found this dealership for my car needs! More

by battlesue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of these people at the Panorama location.
Oct 14, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 08, 2025

Very friendly staff and was able to complete a deal in one day. Don't pass the dealership come in and see them today More

by WINGNUT5372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Thomolaris
Oct 14, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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