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Vision Buick GMC - Service Center

Rochester, NY

4.0
662 Reviews
Call Service Center (585) 673-7223

662 Reviews of Vision Buick GMC - Service Center

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May 01, 2025

Appointment was easy to make and timely. Service was on time and courteous. Wouldn’t have skied for any better! More

by kam712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of you the service rep was
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May 01, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2025

It was not dealership, it was at service and experience was great Service was excellent by Kathryn and I asked for mechanic she got me right away. Mechanic took care of my truck quickly before anybody. More

by Anemani1
Recommend Dealer
Yes
Employees Worked With
Kathryn and the mechanic
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May 01, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2025

Got in and out within an hour for oil change tire rotation, and NYS inspection More

by dmcgrat2
Recommend Dealer
Yes
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 29, 2025

Excellent, knowledgeable Professional. Worked well with customer and explained options available clearly. Would by again from him More

by alsantiago12
Recommend Dealer
Yes
Employees Worked With
Tyler McNamara
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2025

Had replacement tires And accessories put on vehicle I am very satisfied for the service I received More

by It’s a done deal 100% satisfied
Recommend Dealer
Yes
Employees Worked With
Kyle l.
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 27, 2025

Prompt, courteous, professional service. Provided updates and timelines. Informed me of upcoming, potential service needs. More

by ChrisPro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you again for your positive feedback!

April 25, 2025

Always efficient and friendly! Easy to make an appointment and technicians are first rate! Waiting area clean and comfortable. More

by CDENNISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service Dept.
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April 25, 2025

Claimed they didn’t know I was getting dash cam installed, said it could take hours I agreed to wait, the tech must have rushed cracked my windshield, did not hide cable well and cut my rug to inst More

by Falandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Blackburn
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April 25, 2025

Easy, fast and no hassles Easy, fast, no hassles and got the vehicle I wanted for what I wanted to pay. More

by ccbrad523
Recommend Dealer
Yes
Employees Worked With
Rauni Pacheli Rueda
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Apr 25, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2025

Great customer service. Loved seeing the videos from the technician too. Text updates were also helpful. More

by Meaghersnow
Recommend Dealer
Yes
Employees Worked With
Kathryn
Report | Print
Apr 25, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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