Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vision Buick GMC - Service Center

Rochester, NY

4.0
662 Reviews
Call Service Center (585) 673-7223

662 Reviews of Vision Buick GMC - Service Center

Sort by
April 21, 2025

My experience was great. As I was waiting, she always came and gave me an update on my vehicle More

by BerniceMccullough
Recommend Dealer
Yes
Report | Print
Apr 23, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2025

Vision sows precise and thorough workmanship. They are prompt and consistent delivering when and how promised. Pleasant staff More

by cconnor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2025

I’ve been with this dealership for years due to their sales and service departments. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 10, 2025

They’re welcoming, do the job right, are on time communicative, helpful and return the car clean and well protected. More

by 1940gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Borrelli
Report | Print
Apr 16, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

I always have a great experience here. And I love my Buick! Everyone in the service department is very helpful and nice. Thank you. More

by italiatribunella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2025

Courteous, professional, and timely. Able to drop the car off overnight and it was ready as promised. More

by laperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 03, 2025

Friendly, knowledgeable and courteous staff Car was ready when promised and the repair fully explained. More

by jcapitummino12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2025

I have brought my 2024 Envista back several times and my screen is still flashing. More

by johnsondmarie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis
Report | Print
Apr 02, 2025 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Marie. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 31, 2025

It's was easy. One exception is my hood was unlatched when I picked it up. Good thing I caught it More

by rfdny8
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Apr 01, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2025

Great service especially the young lady that checked us in, made us very comfortable for our first visit. More

by Rphill63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Report | Print
Apr 01, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

1
...
4
5
6
...
67