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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
883 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 883 reviews

May 23, 2024

Awesome service no complaints always a pleasure working with them never any issues whatsoever n and out More

by matthewwilkins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 22, 2024

The service team made sure my vehicle was repaired and ready to go. They communicated all of my needs for my SUV with the Car Shield Representative. I'm greatful. They are the best. More

by mrlewis585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 22, 2024

Easy to deal with Very accommodating and very conscious of my time waiting was a breeze More

by TIMARYACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 22, 2024

I have enjoyed this dealership for many years now and because of the wonderful service i have Received I tell all my friends to go there . everyone is very king and professional! More

by CRYSTALS4TONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry also gets 5 stars
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 22, 2024

My experience was great, was in and out in no time, will definitely be back More

by NLWEITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 22, 2024

The work done on my car is satisfactory. However the rug on the driver’s side was filthy when I picked up the car. Also the car was parked far in the back of the lot with another car parti More

by silknlace
Recommend Dealer
No
Employees Worked With
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"Silknlace" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 21, 2024

Brought my jeep in Oct 2023 ac wasn’t working. First week it was hot when winter was over ac still didn’t work. Scheduled appointment to have it resolved, they said it was fixed, but there was onl More

by luvbug1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"Luvbug1822" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 20, 2024

Joe was wonderful! He had the vehicle selected that I was looking for before I even came in, got me in it with a minimal increase in payment and let me drive away that More

by TWUILLIEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 20, 2024

Car was done quickly. My only gripe is that when new owners came in the did not honor free oil changes from previous owners. You buy a company you buy assets and liabiliti More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

Helpful
May 19, 2024

Great deal, easy to work with, but car was not detailed properly, communication with salesman was good, main dealership number not always answered More

by wnielson701
Recommend Dealer
Yes
Employees Worked With
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
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