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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.6
339 Reviews

339 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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April 09, 2021

Mostly positive, but I was told I needed 15000 mile service when car only has 11900 miles. I told the rep that I thought I only had 11000 plus miles, but he said I was wrong and it was at 15000. It's n More

by CREYNOLDS5211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Greg and Jason were so helpful and knowledgeable in setting up our new radio/gps system in our Hyundai Santa Fe. We can't thank them enough! Scott and Lynn Spillane Wellsville, NY More

by lynnspill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Cameron R.
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Scott and Lynn, this is wonderful to hear! Thank you so much for taking the time to write out such a great review of Greg and Jason!

April 08, 2021

Thank you I don’t wanna have to say 25 words so is this 25 your words yet? Okay seven more then...thanks again guys More

by 4SURE2BE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wheeler, Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your 5 star review! We appreciate your feedback!

April 07, 2021

The service department made things very easy. Even had shuttle service to work and back to service. On time and very courteous. Would recommend to others. More

by TMCGLASHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

This is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 27, 2021

Consistent, outstanding service every time. Professional and comfortable atmosphere. I'm always greeted by my name. I truly appreciate the great customer service that I receive. More

by ALEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl B., Cameron R., Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review!

March 25, 2021

Leased my 6 months ago, got a maintenance message on my dash. I found out it was for an oil change. Done quick, fast, and in a hurry, see ya in another 6 months! Thanks! More

by DREADLOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your high rating! We look forward to your next visit!

March 22, 2021

Bringing my car in for service was fast and easy. It has been a great experience with this dealership I would 100% recommend them to anyone More

by CARRIE.FORRESTER62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muneeb S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Carrie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 20, 2021

Greg Melino and the team are always prompt, courteous and the mechanics always do a great job whether just routine maintenance of other unexpected breakdowns. More

by CINTRONS
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit with Greg and our team! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 19, 2021

courtesy and quality service. What more could ask for. Mike Jennings goes the extra mile. He is one of many that has taken care of vehicles I have owned over the years More

by DMAIER123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We couldn't agree with you more, Mike is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 19, 2021

The person who checked me in was multi tasking when I mentioned how I wasn't happy that I had a notification on my dash saying I needed an oil change and how I hadn't had time to figure out how to get ri More

by DUKE_COM_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
have no idea who worked with me
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