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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
350 Reviews

350 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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May 27, 2024

Good guys and they work with me and our fair and honest for what they can do More

by rolapiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

When I arrived, they got me in, diagnosed my problem and out within one hour. More

by Bwhitlock83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The service people are polite and do there best to get u in and out as fast as possible More

by TOMASSETTIBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wheeler
May 25, 2024

Very kind and attentive staff, it makes it feel more comfortable at the service department. Service has worked hard to resolve the issues with my car. More

by jrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

It's a good place Evan was excellent very knowledgeable . Called him a few times always helpful More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 24, 2024

The best service, purchased 6 vehicles from vision Henrietta and by far the quickest, professional, very kind each person I encountered that day for service on my Kona !! Great job to all and you had More

by pattyaidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I am always satisfied with the customer service a vision Hyundai parts department. They are always courteous respectful and willing to go that extra mile in making sure my vehicle is operating properly with More

by JAMESDAVIS0505@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

Excellent job diagnosing the problem with my vehicle, feedback from start to finish was excellent. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry- Service Technician
May 24, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 24, 2024

Very courteous and professional. They got my car in and out very quickly. I was treated with respect. More

by Gwzehs
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2024

Service department is good. I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car More

by ABFARRINGTON292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
May 23, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!