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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
223 Reviews

223 Reviews of Bob Johnson Nissan - Service Center

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June 16, 2024

Was able to get me in without appointment. Will be getting work done there in future. More

by JHILTON14615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Friendly. professional. Pleasant and clean waiting area, clean bathrooms, coffee available, Informative of vehicle issues More

by kittykatny58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Everyone I dealt with was exceptional, especially the sales person Ryan Herod. Though problems arose that could not be foreseen; they were dealt with in a professional manner. Thanks! More

by lschmerbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Herod
June 14, 2024

Well done, handled quickly. .. All good ... Process was seamless and great communication by all parties More

by kgun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Every time I bring my vehicle into Vision Nissan I receive great service. They keep me posted on where the mechanics are with repairs and the cost of the repair which has always been accurate and usu More

by juliegray8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt (Colton)
Jun 13, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2024

Excellent . Customer at least know what to expect up front and get it what promised. More

by Kas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Colton was great informed me twice about the status of my car made sure it was completed in a timely manner More

by Mazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton service department
June 13, 2024

The folks at Vision Nissan are courteous, knowledgeable and kind. I’ve never had a problem getting my vehicle in for service…they’ve even squeezed me in when I had an unexpected need. They explain everyth More

by CMMCORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton and Tina.
June 12, 2024

Everyone was extremely friendly and helpful. My car was taken in on time and finished early! More

by jhelfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

Made an appointment and they took me right in and work done promptly and I was very happy. More

by alan.lanctot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adv on 6/8
Jun 11, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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