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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
223 Reviews

223 Reviews of Bob Johnson Nissan - Service Center

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April 04, 2024

Adam was very professional and very responsive. I trusted Adam through the whole process and will be back for sure and will recommend to my friends and family! More

by SWITZ04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 04, 2024

Excellent customer service from the service department team. On time delivery and reviewed necessary work and/or recommended work. More

by RWOOD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton B
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Apr 05, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 03, 2024

Very polite, always took care of me for several years Dependable and Responsible also Respectful More

by YANDELMANUEL.JR76
Recommend Dealer
Yes
Employees Worked With
Colton
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Apr 04, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Apr 04, 2024 -

YANDELMANUEL.JR76 responded

Thank You to all Vision Nissan Staffs, especially Colton from Service and Ryan from Sales. They always took care of me for several years and never let me down.

Apr 04, 2024 -

YANDELMANUEL.JR76 responded

Thank Youto all Vision Nissan Staffs, especially Colton from Service and Ryan from Sales. They always took care of me for several years and never let me down.

Helpful
April 01, 2024

Hassle free, know what to expect, they know how to take care of my vehicle and me More

by lifesmess2
Recommend Dealer
Yes
Employees Worked With
Colton
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Apr 04, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
March 24, 2024

Took my car in as soon as I got there. Told me 1.5 hrs but had it complete in less than an hour More

by SMARLIN424
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 26, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
March 24, 2024

I was able to drop my car off and leave and com back and pick it up More

by annmarpowe
Recommend Dealer
Yes
Employees Worked With
I think Conner
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Mar 26, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
March 18, 2024

Salwman was friendly he didn't try to force the car on me and gave me room to look around More

by wcindy195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Cardone
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Mar 19, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
March 11, 2024

Excellent My experience was great took a bit to get done but it's fixed ,very happy. More

by dimickjohn
Recommend Dealer
Yes
Employees Worked With
The service writer, sorry forgot his name . The seat rail was replaced. No issues great experience and chatted with the manager great guy.
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Mar 11, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
March 10, 2024

Enjoyable The waiting area is nice and I don't mind waiting there while my car is worked on More

by Brandonc3591
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
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Mar 15, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
March 10, 2024

In for my oil change Colton goes above and beyond to help out and explain everything he's an amazing asset to your team More

by CYNDEE9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Mar 15, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
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