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Vision Nissan of Webster

Webster, NY

Overview
Employees
Reviews
Vehicles
4.6
664 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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785 Ridge Road

Webster, NY

14580

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Showing 664 reviews

March 04, 2024

Went to vision Hyundai Henrietta not Webster Had my car serviced and still have issues.. problem was not resolved More

by KAOSKING90
Recommend Dealer
No
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Mar 07, 2024 -

Vision Nissan of Webster responded

"KAOSKING90" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
February 28, 2024

On time and thorough The dealership opened on time, and I was waiting there for only a little more than an hour More

by MICHELLE3BOYS
Recommend Dealer
Yes
Employees Worked With
Matt?
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Helpful
February 21, 2024

Good this time and better than expected from previous experiences I went to Henrietta, not Webster More

by BEB2262
Recommend Dealer
Yes
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Feb 21, 2024 -

Vision Nissan of Webster responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
February 21, 2024

I was exceptionally pleased with the service I received at Vision Nissan in Webster. The staff worked with me to fix my 2019 Titan and even worked directly with the warranty provider to cover some extensi More

by KDSieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
February 16, 2024

It is a great dealship. greatpeople to dealing with.great shop.very clean in the building More

by scooterjoe17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito
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Feb 16, 2024 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
February 15, 2024

It was great My experience was wonderful. The intake people were very professional and knowledgeable More

by mcphattermom
Recommend Dealer
Yes
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Feb 15, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
February 12, 2024

Went to Henrietta dealership for an oil change and got a complimentary wheel lock for my car which made my day, it was quick i was in and out in an hour, will be back soon to buy my lease More

by abby_powers
Recommend Dealer
Yes
Employees Worked With
I believe his name was nick
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Feb 13, 2024 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
February 11, 2024

Employees seemed short staffed and didn't say anything to me while I was standing there waiting for 2-3 minutes. Also some girl was in the corner facing a wall on her phone. The kid acted annoyed when I aske More

by ASTEWARD777
Recommend Dealer
No
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Feb 13, 2024 -

Vision Nissan of Webster responded

"ASTEWARD777" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
February 09, 2024

Very satisfied. Quick service and helpful rep Clean service with very helpful advice given to me More

by stevenmichalkow
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Nissan of Webster responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
February 07, 2024

Few thing no horn needed new tires Driving makeing weird noice like it needed a Alignment More

by Compson1
Recommend Dealer
No
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Feb 08, 2024 -

Vision Nissan of Webster responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
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