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Vision Nissan of Webster

Webster, NY

4.6
668 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
Contact Dealership

785 Ridge Road

Webster, NY

14580

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Showing 668 reviews

February 12, 2024

Went to Henrietta dealership for an oil change and got a complimentary wheel lock for my car which made my day, it was quick i was in and out in an hour, will be back soon to buy my lease More

by abby_powers
Recommend Dealer
Yes
Employees Worked With
I believe his name was nick
Feb 13, 2024 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

Employees seemed short staffed and didn't say anything to me while I was standing there waiting for 2-3 minutes. Also some girl was in the corner facing a wall on her phone. The kid acted annoyed when I aske More

by ASTEWARD777
Recommend Dealer
No
Feb 13, 2024 -

Vision Nissan of Webster responded

"ASTEWARD777" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

Very satisfied. Quick service and helpful rep Clean service with very helpful advice given to me More

by stevenmichalkow
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Nissan of Webster responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 07, 2024

Few thing no horn needed new tires Driving makeing weird noice like it needed a Alignment More

by Compson1
Recommend Dealer
No
Feb 08, 2024 -

Vision Nissan of Webster responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 06, 2024

I have dealt with this dealership for my last 3 cars with one salesperson. I was given several options for a new lease by turning in my current leased car. Well we communicated for me to put down a down pay More

by Fidget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby McMullen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andy H.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bush, Glenn S.
Feb 06, 2024 -

Vision Nissan of Webster responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 03, 2024

Very understanding and approachable Very understanding and approachable. He didn't make it feel like a forced purchase and made me love my new car More

by randylin137
Recommend Dealer
Yes
Employees Worked With
june
Feb 06, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 28, 2023

Great crew Helped me with a lot of things concerning vehicles and quality of the car. More

by IMDSMOOTH1
Recommend Dealer
Yes
October 20, 2023

Waiting room is not comfortable or welcoming Has not been updated. Feels like a bus Waiting room Not a Waiting room for a vehicle of personal use More

by rfreedm1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee name does not come to mind
Oct 20, 2023 -

Vision Nissan of Webster responded

"Rfreedm1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2023

I just had the ENTIRE engine replaced on my 2017 Nissan Titan XD (gas). I have been driving it for 2 weeks, many 30-40 minute highway trips, as well as local driving. I have a heavy foot. The engine has More

by Anne
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 07, 2023

The initial person I spoke with thought my oil change offer had expired, but then he checked with management and they ok’d it. I was really happy about that! More

by pwisniewskir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young guy at the service desk- great job!
Oct 09, 2023 -

Vision Nissan of Webster responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!