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Viva Ford

El paso, TX

4.4
317 Reviews

5550 N Desert Blvd.

El paso, TX

79912

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317 Reviews of Viva Ford

August 29, 2024

They are always very friendly and fast with their service. When I take my car to get serviced they always offer water or snacks while I wait. They make sure my car gets fixed right away. More

by CONTRERASDANIELA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez, Guillermo Rios
August 29, 2024

I showed up at 3 PM with a flat tire and no appointment and I got taken care off, two hours later I was heading home with my flat fixed and a full 15K miles service done on my hybrid Maverick. Great and fa More

by Chilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez, Guillermo Rios
August 29, 2024

Not satisfied with the service. Took me new car with 100 miles with a check engine light and it took one month to get it back! More

by CALDERON1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 28, 2024

Took vehicle in for a simple oil change and now vehicle is leaking oil. Everything should have been checked prior to returning the vehicle to me. More

by FABO330I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Ramirez, Guillermo Rios
August 28, 2024

Staff are always very professional and polite. They insure that they address any issues that i may have with my vehicle. More

by MELVIN.PRUNTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Rios
August 28, 2024

Gracias por el servio que me brindaron muy amables en especial el señor Jesús y por supuesto que los recomendaría More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Omar Ramirez, Guillermo Rios
August 28, 2024

I have never been so humiliated me by the management team. These people have been cheating the customers by their tactics and advertising. More

by joelouisgarcia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Much more people, Omar Ramirez, Guillermo Rios
October 29, 2023

After many bad service experiences in the past, this visit was excellent mainly because of the excellent help of Jesus De La Cruz. More

by Wbartonboling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus De La Cruz was very professional and helpful.
October 19, 2023

I took my high profile jeep in to sell and then buy a smaller car. What a joke, first of all the dealership only wanted to give me what was price for a base jeep plus 4k. 4k only covered the wheels and t More

by ricnlori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Had many, but none knew value of my vehicle
August 21, 2023

After four weeks of trying to get my f150 serviced and being told “our service technicians are still in school” by Robert, I’ve waited way too long. Time to go back to the East Side for reliable service. More

by Genesis457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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