Volkswagen Danbury

The service center at Danbury VW is the best. Very professional, friendly and helpful. Especially Chelsea, she was absolutely great! The whole process was stress free. professional, friendly and helpful. Especially Chelsea, she was absolutely great! The whole process was stress free. More

This VW Dealership is great. It has clean, ultra clean facilities, waiting area, free coffee and food. TV, vidro reports on your vehicle so you can see what the mechanic is talking about and very good app facilities, waiting area, free coffee and food. TV, vidro reports on your vehicle so you can see what the mechanic is talking about and very good appointment reminders and follow up! I highly recommend them! More

Alex is wonderfully friendly, welcoming and helpful. Service was timely. Clean and welcoming waiting area that I am grateful for! I appreciate leaving with what I needed and a clean car! Service was timely. Clean and welcoming waiting area that I am grateful for! I appreciate leaving with what I needed and a clean car! More

The service that was supposed to take 2 days was completed in a few hours. I was very happy with that. I was also very happy with the loaner car. completed in a few hours. I was very happy with that. I was also very happy with the loaner car. More

Service was good. waiting room was clean Internet was available so I could work while I waited. I was please with the work area provided. available so I could work while I waited. I was please with the work area provided. More

Good service - knowledgeable and helpful. Always take the time to explain anything that I have a question about. Always on time when I have come in and don't keep you waiting. time to explain anything that I have a question about. Always on time when I have come in and don't keep you waiting. More

The requested service was completed when promised. The service department communicated effectively and promptly. Drop off and pick up were completed very efficiently. Thank you service department communicated effectively and promptly. Drop off and pick up were completed very efficiently. Thank you More

Customer service is amazing, fast and easy.Came in to Customer service is amazing, fast and easy. Came in to change the oil and found some other issue, VW lend me a loaner car until the work is finish Customer service is amazing, fast and easy. Came in to change the oil and found some other issue, VW lend me a loaner car until the work is finish More

I always wait for the vehicle maintenance. The waiting room is always clean, and well stocked with coffee and tea. Best of all, I am not left in the dark, they keep me posted on the progress. Overall, room is always clean, and well stocked with coffee and tea. Best of all, I am not left in the dark, they keep me posted on the progress. Overall, their consistently excellent quality of service seems effortless. More

I like the service, even though they are more expensive. But I don't like it that you have to deal with a clerk who does not take note of your vehicle and let you know the maintenance that needs to be done But I don't like it that you have to deal with a clerk who does not take note of your vehicle and let you know the maintenance that needs to be done on a timely basis. I want to talk to a mechanic, not a woman behind a desk who knows nothing about cars. So I have Danbury service my car when I can afford it and go elsewhere for the bigger jobs. Jesse was the best. He was the counter clerk and checked my car each time for what was needed. He is no longer there. More