Volkswagen Danbury

Although I live in Westchester, NY, I service my 2008 Touareg at Danbury VW (45 minutes away) because of Pete and their service department. I tried using more local dealerships for service, but my exper Touareg at Danbury VW (45 minutes away) because of Pete and their service department. I tried using more local dealerships for service, but my experience with them was aweful. At Danbury VW, I have consistently been treated fairly, Pete always lets me know what is happening with my car, and when there have been delays, he has always called me and let me know what was happening. Pete has always made sure that a loaner car was available, and if not he would have helped me to get a rental. The quality of service seems very high and is thorough. There has never been an instance where something I had requested to get done wasnt done. In addition, I have never felt that unnecessary services were suggested - like changing of brakes or fluids too early in their life-cycle. Thanks Pete and Danbury VW. More

Sara Difabbio in 2006 responded to my web inquiry and has just sold me my 2 vw and the 2nd to my daughter! Sara has been friendly professional and responsive to all my request. I purchased this last car fro just sold me my 2 vw and the 2nd to my daughter! Sara has been friendly professional and responsive to all my request. I purchased this last car from Sara without seeing it until I picked it up-that's how much trust and confidence I have in her. Curiously a friend happened to purchase a previously owned vw from Sara and had the same experience. More

We went to see Sara and she absolutely wonderful. Sara answered our questions in a confident and charming manner. She is a sweet person who makes you feel instantly comfortable. I do not have much time answered our questions in a confident and charming manner. She is a sweet person who makes you feel instantly comfortable. I do not have much time to go to the dealer or talk on the phone and Sara was great connecting with me through email. I highly recommend her to anyone who wants a postive car buying experience and friendly attitude. More

Sara's diligence and hard work got me the first car that has everything I could want. She faced many challenges on my behalf but never wavered in her pursuit of a great deal for me. I cannot find the words has everything I could want. She faced many challenges on my behalf but never wavered in her pursuit of a great deal for me. I cannot find the words to do justice to the gratitude I feel for Sara's hard work. This is my second new car purchase from this dealership and I am never disappointed in the service I receive from their sales and maintenance staff. If you want amazing customer care see Sara diFabbio at Weeks Volkswagen in Danbury, CT!!!! More

I had a great purchase experience at Danbury Volkswagen. They had a fantastic inventory to choose from. They were honest and straight forward from start to finish. Delilah Rogalin, my sales consultant, was They had a fantastic inventory to choose from. They were honest and straight forward from start to finish. Delilah Rogalin, my sales consultant, was an absolute sweetheart, and helped me get an awesome deal on my 2012 Jetta. She was very knowledgeable about the product and a pleasure to negotiate with. I couldn't be happier with the car, itself. Steve, the sales manager, was great. I feel that the staff and the facility at Danbury Volkswagen deserve five stars across the board. More

We are a repeat customer of Danbury Volkswagen. We have always found their staff to be friendly and professional, both on the sales side and the service side. John was very patient with us as we looked at always found their staff to be friendly and professional, both on the sales side and the service side. John was very patient with us as we looked at 3 or 4 different models and eventually closed in on the final choice. While the sale was relatively straight forward, John walked us through each point until we were satisfied and explained the car and it's accessories in great detail. We would certainly be comfortable recommending both the dealership and John to any of our friends and are, of course, loving the new VW. More

Excellent sales experience. Very professional team. Excellent delivery process and trade-in evaluation. I would highly recommend this dealership. There was no high pressure sales effort on purchase o Excellent delivery process and trade-in evaluation. I would highly recommend this dealership. There was no high pressure sales effort on purchase or delivery. More

My experiences at their dealership, in and out of their show room were pleasant. I was pleased that the salespeople were "patient" and not aggressively trying to close a sale. My test drives of their aut show room were pleasant. I was pleased that the salespeople were "patient" and not aggressively trying to close a sale. My test drives of their autos were relatively "unrestricted". I had frequent follow ups with my salesperson until he was able to locate the vehicle that fit my specifications. More

This dealership was fantastic! Clean, new, modern, and great selection of vehicles on the lot. John was a great salesperson- easy going, knowledgeable, helpful, considerate, especially when it came to cho great selection of vehicles on the lot. John was a great salesperson- easy going, knowledgeable, helpful, considerate, especially when it came to choosing exactly which vehicle/ model would best meet our needs. In fact, John even encouraged us to drive the other vehicles (competitors) we were considering to help ensure that we'd be choosing the vehicle that was best for us- ZERO PRESSURE. We are now VW people for life and crossing our fingers that VW produces a micro van in the near futture- a vehice somewhere in the middle of the minivan and large suv in terms of size and price so we can purchase the 'main vehicle' for or family as well (the Jetta sport wagon we purchased is our second vehicle). On pick up the manager even through in the VW t-shirt I was eyeing for no charge! Jason More

Great and real customer service. Very professional and the people at VW Danbury help you to get precisely what you want. Would recommend to anyone. the people at VW Danbury help you to get precisely what you want. Would recommend to anyone. More