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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
581 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 581 reviews

May 13, 2024

Was able to get an oil change immediately upon walking in without an appointment prearranged. More

by mjbonifaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Volkswagen of Duluth responded

It's wonderful to hear that we could accommodate your immediate need for an oil change without a prearranged appointment! We're glad to provide convenient and efficient service to ensure your vehicle is well-maintained. Thank you for choosing us, and we look forward to assisting you again in the future.

Helpful
May 13, 2024

Very good experience with Amber and VW easy scheduling fast repair completed as promised by the staff. More

by cbellamy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Volkswagen of Duluth responded

We're delighted to hear about your positive experience with Amber and our team at VW! It's great to know that the scheduling process was easy and the repair was completed quickly and as promised. Thank you for choosing us and for taking the time to share your feedback. We look forward to helping you again in the future!

Helpful
May 13, 2024

A very smooth and pleasant experience. I was impressed with the level of communication and I loved the under the hood video, showing me what was wrong with my car. Even little extras like More

by bearkkila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that you had a smooth and pleasant experience with us! It's great to know that our communication and the under-the-hood video were helpful in understanding your car's needs. We're glad you appreciated the little extras like resetting the oil change reminder. Thank you for your kind words and for choosing us for your car services. We look forward to seeing you again for any future needs!

Helpful
May 10, 2024

Keaton was awesome! He came out to help us right away and remembered us when we came back the next day. All staff members that helped us through the process were helpful More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hi there! We're thrilled to hear about your positive experience with Keaton and our team at VW of Duluth. It's always great to know that our staff's dedication to service shines through and makes a memorable impact on our customers. We'll make sure to pass along your kind words to everyone involved. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, The VW of Duluth Team

Helpful
May 10, 2024

Great service, very knowledgeable. Was able to meet me and my wife half way so we could walk put with what we wanted that day. More

by zucrous04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! We're delighted to hear about your positive experience with our service. It's wonderful that our team could meet your needs effectively and ensure that you and your wife left with exactly what you wanted on the same day. Our goal is always to make the car buying process as seamless and satisfying as possible. Thank you for choosing us and for taking the time to share your feedback. We look forward to assisting you with any future needs! Best regards, The VW of Duluth Team

Helpful
May 10, 2024

Always pleasant to work with! Very quick with the 20,000 mile maintenance inspection and tire rotation! More

by paulk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you for sharing your experience with our service team. We're so glad to hear that you found the work on your 20,000-mile maintenance inspection and tire rotation quick and pleasant. Our team strives to provide efficient and friendly service, so it's great to know we're on the right track. We appreciate your trust in us for your vehicle's needs and look forward to continuing to serve you in the future! Best regards, The VW of Duluth Team

Helpful
May 10, 2024

Dan and the rest of the team at VW of Duluth are wonderful - friendly, helpful, clear and regular communication, and ready to provide service options to best meet your needs. More

by katie.lorraine.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you so much for your kind words about Dan and our team at VW of Duluth. We're thrilled to hear that you've experienced friendly and helpful service, along with clear and regular communication. It's important to us that we provide service options that truly meet the needs of our customers, and it's great to know that we're achieving that. We appreciate your feedback and are grateful for the opportunity to serve you. We look forward to continuing to provide excellent service in the future! Best regards, The VW of Duluth Team

Helpful
May 07, 2024

When we entered the dealership immediately we were attended to by the receptionist who cheerfully greeted us and got us our sales person. Drew was very courteous and knowledgeable in the product. W More

by odermanndj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Mosher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha LePage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you for taking the time to share your experience at our dealership. We're so glad to hear that you were warmly greeted upon arrival and that Drew provided you with courteous and knowledgeable service. It's wonderful to know that his presentation and the overall care from our team made such a positive impression and played a key role in your decision to buy from us. We appreciate your kind words and are thrilled to welcome you to the VW of Duluth family. We look forward to serving you with the same level of care and enthusiasm in the future! Warm regards, The VW of Duluth Team

Helpful
May 07, 2024

Awesome customer service everyone we worked with was very helpful also love my new car!!! More

by Traaholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you for the wonderful feedback! We're thrilled to hear that you received awesome customer service from our team and that you're loving your new car. It's always our goal to help our customers feel supported and satisfied with their experience. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future. We're here to help! Best regards, The VW of Duluth Team

Helpful
May 06, 2024

Always been very pleased with the service! The staff is very accommodating, helpful, and supportive! More

by TOM_JORGENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you for sharing your positive experience with us! We're thrilled to hear that you've been very pleased with the service and that our staff has been accommodating, helpful, and supportive. It's our goal to ensure every visit is a great one, and feedback like yours is incredibly rewarding. We look forward to continuing to provide you with excellent service in the future! Best regards, The VW of Duluth Team

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