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Volkswagen of Nanuet

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.3
133 Reviews
Welcome to Volkswagen of Nanuet We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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6 Hutton Ave

Nanuet, NY

10954

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Showing 133 reviews

March 22, 2024

Very unprofessional. unable to reach when needed.refused to cancel our ext warranty.very pursuasive in purchasing the car once purchased she treats you as you dont exist.n More

by Graciagcpg2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leslie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Volkswagen of Nanuet responded

We understand your frustration and apologize for any inconvenience. We assure you that Chris or Leslie will be in touch with you promptly, if they have not been already, and your warranty cancellation is being processed. While we deeply regret any communication issues, please know that our team is dedicated to providing ongoing support and assistance to ensure your complete satisfaction as a valued customer. Should you have any further concerns or questions, please don't hesitate to reach out to us directly. Thank you, Customer Care Team - CustomerCare@VWnanuet.com

Helpful
March 22, 2024

Leslie rodriguez financial advisor very unprofessional. refused to cancel our ext warranty.refused to return our calls to confirm cancellation.very rude hangs the phone when contacted.called after 4 days of More

by Graciagcpg2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie rodriguez
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Mar 25, 2024 -

Volkswagen of Nanuet responded

We understand your frustration and apologize for any inconvenience. We assure you that Chris or Leslie will be in touch with you promptly, if they have not been already, and your warranty cancellation is being processed. While we deeply regret any communication issues, please know that our team is dedicated to providing ongoing support and assistance to ensure your complete satisfaction as a valued customer. Should you have any further concerns or questions, please don't hesitate to reach out to us directly. Thank you, Customer Care Team - CustomerCare@VWnanuet.com

Helpful
March 19, 2024

George was amazing and helped us get into the 2024 cross sport and we are in love with the vehicle!! Definitely recommend them!! More

by manuellucero1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Perell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Yuret
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Volkswagen of Nanuet responded

We're so glad to know that you had a great experience with George at Volkswagen of Nanuet and are loving your 2024 Volkswagen Cross Sport! Thanks for recommending us, we appreciate it.

Helpful
March 18, 2024

Thank you to the team at VW Nanuet for getting me in a new car within a week. Dealers closer to me were slow to respond so I went to Nanuet and would do it again. Very professional and helpful throughout More

by VWBush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Perell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Yuret
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Volkswagen of Nanuet responded

We're so glad to know that our team at Volkswagen of Nanuet was able to assist you efficiently and professionally. Your feedback is greatly appreciated! Enjoy your new ride!

Helpful
March 15, 2024

These guys are great 👍 they did a excellent job on my car 🚗. I would recommend any anyone who has a problem with their car to go and see these people. They are did a great job. More

by Williamspamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Volkswagen of Nanuet responded

William, we're so glad to know you had a great experience with our team at Volkswagen of Nanuet! We appreciate your recommendation and look forward to helping you again in the future.

Helpful
March 14, 2024

Jash, Colin and Hani were a pleasure to deal with. I am very happy with the purchase of my new ID.4! Anyone in the new car market should come see VW of Nanuet. More

by powerj2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Perell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jashua Martinez
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Mar 15, 2024 -

Volkswagen of Nanuet responded

We're so glad to know that Jash, Colin, and Hani at Volkswagen of Nanuet made your car-buying experience a pleasant one! Enjoy the new ID.4 and thank you for recommending us, we truly appreciate it!

Helpful
March 13, 2024

Everyone at VW Nanuet was very helpful from the service person who met me when I drove in,to the mechanic that notified me of my car being finished. I also bought VW parts at the counter. The young man b More

by Mgo751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrys Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwardo Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Volkswagen of Nanuet responded

We're glad to know you had a positive experience with our team at Volkswagen of Nanuet, from service to parts. Thanks for taking the time to share your feedback!

Helpful 1
March 12, 2024

Great experience and excellence with this dealership. Associates were attentive and knowledgeable. Would recommend this dealership. More

by Jep0338@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oparaku
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Volkswagen of Nanuet responded

We appreciate your positive feedback and recommendation! Our team at Volkswagen of Nanuet is always here to provide attentive and knowledgeable service. Thanks for choosing us, we hope to see you again in the future!

Helpful
March 10, 2024

Carl and the team at Volkswagon Nanuet made the process very easy and enjoyable. Highly recommend. More

by acaliendo514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Braunagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Volkswagen of Nanuet responded

Thanks for taking the time to share your experience with Carl here at Volkswagen of Nanuet. Drive safely!

Helpful
March 04, 2024

We had a great experience. Tony was extremely knowledgeable and professional. He answered all of our questions and concerns. He was very patient with us. We never felt rushed More

by kutka95
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Oparaku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Volkswagen of Nanuet responded

We're delighted to know that you had a great experience with Tony and the rest of our team at Volkswagen of Nanuet. We always strive for professionalism, knowledgeability, and friendliness in serving our customers. Thanks for sharing your feedback!

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