Volkswagen of Panama City

Great custoomer service My salesman was fantastic! He showed me other cars and made sure this was the right vehicle for me. He helped us get the best deal, but did not pressu My salesman was fantastic! He showed me other cars and made sure this was the right vehicle for me. He helped us get the best deal, but did not pressure us to buy. He called a few days after the purchase to see how we were liking the vehicle. We have been back to the dealership a few times for accessories and he always greets us with a smile and a handshake. Outstanding customer service! More

Excellent service and staff We received an e-mail regarding a loyalty bonus for current VW owners, and decided to trade in our 2010 Jetta Sportswagon for the 2016 Golf Wagon. I c We received an e-mail regarding a loyalty bonus for current VW owners, and decided to trade in our 2010 Jetta Sportswagon for the 2016 Golf Wagon. I contacted our local VW dealer and 2 out-of- town VW dealers about this by e-mail. Within 24 hours I received replies from the out-of-town dealers. Mr. Jason Jeter of Panama City Volkswagen went above and beyond the call to answer all of our questions and then provided us with a very attractive offer in writing. Since I wanted to give the local dealer a chance I actually went to the store with the offer from Panama City Volkswagen. As it turned out the salesperson had not even started on an offer, and implied the offer from Panama City VW had to be a come on! - We decided to make the 100 mile drive to Panama City. In Panama City we were greeted by Mr. Marquel Thomas, who introduced us to the car, and went out of his way to explain everything in a professional and friendly manner. The car was exactly as agreed, ready to go, and after a test drive we were on our way home in the Golf Wagon. To sum up - regarding the personnel and the facility, I highly recommend Panama City Volkswagen. - The only regret is, that I won’t be able to have the service done by Panama City Volkswagen - the trip is a little to long for that. PS - At X-mas we received a thank you gift from Marquel Thomas! More

Amazed by the customer service Everyone i had come is contact with were so friendly and professional. I would recommend this dealership to anyone and everyone. Thank you for everyt Everyone i had come is contact with were so friendly and professional. I would recommend this dealership to anyone and everyone. Thank you for everything! More

worst buying experience of my life Started with them telling us they wouldn't sell me the car for the price tag they had hanging in the window. Then they waited til we had signed the p Started with them telling us they wouldn't sell me the car for the price tag they had hanging in the window. Then they waited til we had signed the paperwork then told us a second key would cost another $250.00. Very shady More

Easy, Pleasant Transaction I made 2 visits to the dealership. The first, to test drive 2 cars, was a relaxed visit. No pressure when I explained that I was just beginning my s I made 2 visits to the dealership. The first, to test drive 2 cars, was a relaxed visit. No pressure when I explained that I was just beginning my search for a vehicle. The second, to get my wife's buy-in was equally relaxed. The atmosphere is friendly, low-pressure and comfortable. We were offered a fair trade-in price and a surprisingly reasonable deal on the new vehicle. On top of that, we were given 0% financing. Brandon and his boss were easy to work with. More

Excellent Repair Service Being a dealership, I was getting prepared to pay high prices for fixing a flat tire (I got used to performing my own repairs with my previous vehicle Being a dealership, I was getting prepared to pay high prices for fixing a flat tire (I got used to performing my own repairs with my previous vehicle, but called them because my tires should still be under warranty). My heart sunk when I noticed a screw lodged in the tire, as road hazards are not covered in the warranty, but I was pleasantly surprised to find out the low cost of the repair. The problem and the repairs were fully explained to me, and the staff was as courteous as can be. I give them the highest possible marks. More

awesome They were very helpful with helping me find the vehicle I wanted very friendly and overly nice the team there were awesome I will recommend as many cu They were very helpful with helping me find the vehicle I wanted very friendly and overly nice the team there were awesome I will recommend as many customers as I can to stop by there dealship awesome job keep up the great work!!! More

The best vehicle purchasing experience of my life. I am extremely satisfied with VW of Panama City regarding my current purchasing experience. This is my second purchase and both experiences were exce I am extremely satisfied with VW of Panama City regarding my current purchasing experience. This is my second purchase and both experiences were exceptional. Marquel was awesome! He was attentive and accommodating. I highly recommend this dealership! More

Best service in town. I have never been so satisfied with a dealership! I even sent my best friend and she bought a new car as well! Michael was an awesome sales man and tr I have never been so satisfied with a dealership! I even sent my best friend and she bought a new car as well! Michael was an awesome sales man and treated both me and my friend krista Willis with the upmost respect and genuine kindness. He is a prime example of what car sales men should be, we love our new cars and Krista couldn't be happier that I referred her to Michael! More