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Volkswagen of Panama City

Panama City, FL

4.8
102 Reviews

3605 East 15th Street

Panama City, FL

32404

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Showing 102 reviews

March 09, 2024

Mark is always helpful and knowledgeable. He can explain how my car works so even I can understand! I trust my car will be kept running great! More

by brendabooher
Recommend Dealer
Yes
Employees Worked With
Mark and Matt
Mar 13, 2024 -

Volkswagen of Panama City responded

We're delighted to hear that Mark consistently provides helpful and knowledgeable assistance, ensuring you understand how your car works. Trust is crucial, and it's great that you feel confident in the service he provides. Safe travels in your well-maintained car!

March 05, 2024

Mark at VW was able to get me in immediately, let me know the estimated price on the phone, texted me to let me know to reach out if I had any questions, notified me when they were done, treated me as a valu More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 09, 2024 -

Volkswagen of Panama City responded

We're delighted to hear about your positive experience with Mark at Volkswagen of Panama City! Providing prompt service, transparent communication, and treating customers with value are top priorities for us. We appreciate your feedback. Thank you for choosing us for your automotive needs, and we look forward to serving you again! Safe travels!

March 01, 2024

Clean friendly matt smith did an excellent job putting things together matt in parts also More

by macchuck5573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith and Matthew in parts
Mar 03, 2024 -

Volkswagen of Panama City responded

We're delighted to hear that Matt and the parts team provided you with excellent service. A clean and friendly environment, along with a well-coordinated effort, makes for a positive customer experience. We appreciate your kind words and look forward to serving you again!

February 27, 2024

Everyone is very professional and friendly and helpful. Always a good experience with this dealership More

by melissarknowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 27, 2024 -

Volkswagen of Panama City responded

We're thrilled to hear that your experiences with our dealership have consistently been positive. It's wonderful that you find everyone to be professional, friendly, and helpful. We appreciate your feedback and look forward to continuing to provide excellent service in the future!

February 25, 2024

Very easy and stress free process with buying my first vehicle. Our salesman Kevin was very honest, helpful, calm and kind to us through the buying process. More

by kc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Steve
Feb 27, 2024 -

Volkswagen of Panama City responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 23, 2024

It was great working with Kevin. He was very open and honest. I will return if I purchase a Volkswagen. More

by Dena_cyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 26, 2024 -

Volkswagen of Panama City responded

We're glad to hear that it was great working with Kevin and that he was open and honest. We appreciate your feedback. Thank you for choosing us, and we hope to see you again in the future! Safe travels!

February 16, 2024

Mark Skaggs was professional and helpful. The service was done quickly and everything I asked them to do they did. I will continue to bring my vehicles to this location for service because of More

by CRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Feb 17, 2024 -

Volkswagen of Panama City responded

Thank you for sharing your positive experience with Mark Skaggs and our service team! We're delighted to hear that you found the service to be professional, helpful, and completed quickly. It's fantastic to know that you plan to continue bringing your vehicles to our location for service. We appreciate your business and look forward to serving you again in the future!

February 10, 2024

Matthew Tomasello is wonderful! He is very knowledgeable and personable. We love him! If we ever need another new car we will be going back to him. More

by Jessgould93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tomasello
Feb 13, 2024 -

Volkswagen of Panama City responded

We're delighted to hear that Matthew provided you with wonderful service! It's great to know that he was knowledgeable and personable, making your car-buying experience enjoyable. We appreciate your kind words and value your satisfaction. Thank you for choosing us, and we look forward to serving you again in the future. Happy driving!

February 07, 2024

My experience with there was great and the employees were super helpful and understanding see you guys soon. More

by ryanrichardson193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew smith and Richard Dugger
Feb 10, 2024 -

Volkswagen of Panama City responded

We're delighted to hear that your experience with us was great and that our employees were super helpful and understanding. We appreciate your positive feedback, and we look forward to seeing you again soon. Thank you for choosing us, and we're here for all your future automotive needs!

January 28, 2024

Always the best. Great service and the best customer service. Found all VW dealers are fast and reliable. Thanks More

by henny6532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt & Mark
Jan 30, 2024 -

Volkswagen of Panama City responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!