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Volvo Cars Bridgewater - Service Center

Somerville, NJ

4.9
464 Reviews

464 Reviews of Volvo Cars Bridgewater - Service Center

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May 08, 2021

I have an XC40 Recharge (Volvo). At the point of service there seems to be a lack of thorough knowledge about this new EV. Not sure who to blame, probably Volvo (who made the sale), but it was the dealer wh More

by my5thvolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Maxton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly
May 07, 2021

Excellent service. Staff is very professional. Showroom is always clean. My car has always been serviced on time. The loner car is one of the greatest benefits of using this dealership. More

by lumaeagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2021

Always a pleasant experience with John Maxton in Sales and the service team consisting of Jim Cole, Carl Durant, Nuno Ferreira and George. Like they say, service sells the next car. These guys get it! More

by rjhanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Volvo Cars Bridgewater responded

Thanks for sharing your thoughts about your experience working with Carl, Jim, George, and Nuno here at Volvo Cars Bridgewater. We appreciate your business and hope to see you again soon!

May 04, 2021

It was a quick process to check in, sit in the lounge, get a cup of coffee, and then have the car ready! I would visit again. More

by reneemareski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Volvo Cars Bridgewater responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 03, 2021

I loved their service. Nuno in the service department was awesome. He really took care of my care. He is very kind and knowledgeable. Thank you. More

by kyoohee72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Ferreira
May 03, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for your excellent review! We are so glad that Nuno had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Bridgewater. Please don't hesitate to reach out if you need anything else.

April 27, 2021

Bridgewater Volvo service is second to none. Nuno and his team of mechanics go out of their way to give excellent service. My recent car repair started out as a nightmare at Edison Volvo. However, once the c More

by debbiehw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno, his top mechanic(s)
Apr 28, 2021 -

Volvo Cars Bridgewater responded

It has been a pleasure serving you, Debbie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Bridgewater, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2021

Professional and always provides estimate for repair and svc. The loaner car is always ready and waiting for me when I arrive. Great customer service. More

by LJWMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Volvo Cars Bridgewater responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2021

It is quite easy to have service at this location from scheduling to arrival to the time it takes. I was in an out for my 40,000 in an hour! More

by somara0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our team delivered such a pleasant and timely experience.

April 15, 2021

Nice, quick and efficient correction of problems and a thorough inspection of car. Also a thorough explanation of other issues that should be addressed as soon as possible. More

by DPTOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Apr 15, 2021 -

Volvo Cars Bridgewater responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

Jim was friendly and was able to answer my questions thoroughly and professionally. Car was returned in very clean condition with a sticker reminder for next service. More

by Jvillama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Volvo Cars Bridgewater responded

It's great to hear that Jim was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Bridgewater!

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