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Volvo Cars Lisle
Lisle, IL
1,529 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,529 reviews
February 19, 2014
Ken and Lolita went above and beyond for us to get the car of my dreams . I appreciate all their help and the friendliest dealership. car of my dreams . I appreciate all their help and the friendliest dealership. More
by Babysan
February 17, 2014
Always a great experience! John K., Tim W., and Dave are excellent service writers and when I need to take my XC90 in for service... it's always a pleasure! excellent service writers and when I need to take my XC90 in for service... it's always a pleasure! More
by dcerney
Employees Worked With
February 14, 2014
I was greeted by the young woman who took my name and verified my appointment. I told her I would be needing a ride to the train station and she said she would be the person taking me. I scheduled the verified my appointment. I told her I would be needing a ride to the train station and she said she would be the person taking me. I scheduled the appointment with Dominic but another customer came in seconds before me so Dominic was checking him in. I was brought over to James and he assisted with my check in. He accepted my coupons and prepared the paperwork for service. The young lady stayed close and when she saw I was ready to go to the trian station she said she had the car warmng up outside and got me there in time for my train, which I really appreciated. I was kept informed by phone of the service progress by James and was picked up at the end of the day and brough back to the Service Department to pick up my car. Everyone in the Service Department is a pleasure to deal with. I count on these service professionals to keep my car In good condition and they never disappoint. Dominic keeps me informed of service that is required in the future and explains thing to me in terms I an understand. I really think there service is exceptional. Susan Graham More
by smgraham
Employees Worked With
Dominic Lattanzio, James Stammet
February 13, 2014
James was great from beginning to end. Called me to keep me informed throughout entire process. Helped me out with coupon and made sure I was happy when I left. Thank you James! me informed throughout entire process. Helped me out with coupon and made sure I was happy when I left. Thank you James! More
by Ksahade79
Employees Worked With
James Stammet
February 13, 2014
I never had a better expiriance at the dealership! I Great sales team -outstanding ... Answered every question I had, showed me all the gadgets in the vehicle- amazing Thanks for finding a car of my Great sales team -outstanding ... Answered every question I had, showed me all the gadgets in the vehicle- amazing Thanks for finding a car of my dreams Volvo s60 More
by DimVolvo
February 08, 2014
My service adviser, John Korallus was outstanding. He was pleasant, very knowledgeable and very helpful. I will always use this service adviser in the further needs of my Volvo. Thanks again. was pleasant, very knowledgeable and very helpful. I will always use this service adviser in the further needs of my Volvo. Thanks again. More
by dandrei
Employees Worked With
February 04, 2014
I'm home today with my new 2015 Volvo V60 sport wagon from Lisle !! Great experience throughout the ordering process, monitoring factory progress, easy financing, and full explanation of features at deli from Lisle !! Great experience throughout the ordering process, monitoring factory progress, easy financing, and full explanation of features at delivery. Best wagon yet - glad they're back More
by kgott31
Employees Worked With
Ken Kowal, Rick Winkler, Tommy Korallus
January 31, 2014
ALL THE PEOPLE AT THIS LOCATION ARE KNOWLEDGEABLE, COURTEOUS AND FRIENDLY. THEY also took the tie to explain some issues I was having with another dealership (unrelated to the Lisle location. COURTEOUS AND FRIENDLY. THEY also took the tie to explain some issues I was having with another dealership (unrelated to the Lisle location. More
by jodhodee
Employees Worked With
DON'T REMEMBER
January 30, 2014
On Tuesday, January 28, 2014, I had absolutely the worst experience ever at the Volvo Service Department!!! I had a 12pm appointment with their service station for a quick look at my tire locks. Something experience ever at the Volvo Service Department!!! I had a 12pm appointment with their service station for a quick look at my tire locks. Something that usually will take no longer then five minutes to do! (Just like when I went to my dealership where I bought it) JOHN in the service station takes my information and confirms with me what needs to be done. After giving a hour and a half buffer I finally went out there and talked to John. He told me that there were plenty of cars before me and that's why it is taking so long. They never even looked at my car! If they couldn't handle making an appointment at 12pm with me then why did they take it!! After I tell JOHN that I need to get this checked out ASAP because I have to work he finally goes out there to their garage and tells me it will be another 15 minutes. After 20 minutes he comes out to the waiting area and goes "HEY YOU!" I go out there with him to the garage and he tells me they don't have the keys that will take care of the wheel lock. When I spoke to TIM the week before when I made the appointment told me that they would then look into finding a key for me since the lock is made by Volvo since it is a Volvo lock. JOHN tells me that he can't and pretty much rushes me out the door. He then has the nerve to tell me that he won't charge me for wasting two hours of my day and doing nothing!! And all he can say is that there were to many cars ahead of me without giving an explanation without even an apology for wasting my day!!!! Also, the woman working the cashier (I didn't have to deal with) had an attitude with everyone that walked in.I couldn't believe the way she talked to customers and coworkers. She made a big deal about taking cash from a poor customer who just had to pay over $1700 on service and was complaining to anyone that would hear her that she was doing two jobs! Also, it seemed like everyone there was to busy eating pizza! I luckily didn't didn't buy my car there and will never go back there again!!! Seriously I bought a Volvo for the service and now I am debating why I bought it!! THINK TWICE BEFORE YOU GO HERE!!! WORST SERVICE EVER! More
by RyanFelix
Employees Worked With
