Volvo Cars Lisle

After doing quite a bit of research when looking for a new car, including a visit to the Chicago Auto Show, we stopped in late one Friday night to look around. Lolita Cook answered all our questions and t new car, including a visit to the Chicago Auto Show, we stopped in late one Friday night to look around. Lolita Cook answered all our questions and took us for a test drive. It was only later that we realized that the place was only a few minutes from closing when we stopped in and we kept them late (sorry about being so oblivious). Lolita recognized that we were still looking around and we were never pressured. I stopped in a couple of weeks later when our vehicle was being serviced next store (Honda) and since Lolita was busy, Rick was more than happy to help answer my questions. In fact, with Ken's help, we were able to agree on a vehicle and a price that day and signed the paperwork the next day (Tom really was able to simplify the paperwork signing into a manageable process) Overall, I couldn't be happier. By focusing on the customer experience, the staff at Volvo of Lisle makes the car buying experience as painless as possible. More

Highly recommend. My first Volvo. Bob was very knowledgeable which I would expect. However, after purchase he took the time to spend with me going through the car setting things up and showing me knowledgeable which I would expect. However, after purchase he took the time to spend with me going through the car setting things up and showing me how to use all of the features. Also, when it came to negotiating the price he was straight with me and cut out all the bs back and forth. I did a test drive and I when I walked out of the dealership the first night, I knew exactly what I would pay versus comparing against a range of guesses from some of the other dealers for other cars I was considering. Also, I failed to catch the name of the Finance Manager, but he was very helpful. I had some questions about transferring my plates and to make a long story short, we concluded our call with him saying, "We try to make things easy on you." And that's exactly what they did. More

I walked into this dealership looking for a dark blue Volvo S60. I was greeted by Ms Lolita Cook. She was friendly and knowledgeable and showed me the available S60s including a blue one. I shared wit Volvo S60. I was greeted by Ms Lolita Cook. She was friendly and knowledgeable and showed me the available S60s including a blue one. I shared with her the packages I wanted to have all of which are factory-installed. She encouraged me to drive an S60 which I did. My previous car was a 2000 S80. I wanted a smaller car with BLIS, the T5 premium pkg, the climate pkg, and the multimedia pkg. I told her I wanted to trade-in my old car. There were no available cars in the area with the packages I wanted. She introduced me to Mr. Schultz and we discussed trade-in price after he drove it. He also suggested that he would have to order it from Sweden in order for it to have the packages I wanted and it might take up to 3 mos to arrive. I agreed and made a down payment. In all, I made 3 visits, the last one to pick up my car. During the time I waited for the car, Ms. Cook called me weekly to update me on the arrival which moved up as time went along. Ms. Cook was a joy to work with. She was always in good humor, polite, friendly and has a good sense of humor. Both she and Mr. Schultz (new car manager) were always available when I called with questions. I ordered a special cover for the back seat and it was available for installation when I arrived to pick up the car. Buying the car from Volvo of Lisle was an excellent experience. Both Ms. Cook and Mr. Schultz went out of their way to ensure that everything went well and that I received what I ordered and did so with friendliness and competency. More

The helpfulness, knowledge and thoroughness of the salesman and others at the dealership made the purchase of another Volvo a breeze. All questions answered and a complete review of the car's feature salesman and others at the dealership made the purchase of another Volvo a breeze. All questions answered and a complete review of the car's features upon delivery made the buying and delivery process a snap. I highly recommend Volvo of Lisle and Bob Makowka in particular. He knows his stuff, is experienced and is a low key, straight shooter. The entire purchase was smooth and easy. More

Lolita was very friendly and seemed to really care about my needs. She listened to my concerns and help me to decide what was best for me. Very easy to work with and great customer service my needs. She listened to my concerns and help me to decide what was best for me. Very easy to work with and great customer service More

The experience my husband and I had at the Volvo of Lisle dealership was better than any other car purchase experience we have had in the past. The staff, from the greeter to the sales manager were very fri dealership was better than any other car purchase experience we have had in the past. The staff, from the greeter to the sales manager were very friendly and helpful. When we spoke with the salesman, he was very friendly and professional. He was very knowledgable and he answered all our questions and was very honest. The sales manager was very friendly and professional also. He also didn't hesitate to help us, by going to get the vehicle that we wanted to test drive himself instead of getting a porter to do it. They were not pushy AT ALL. I am confident that we will be back to purchase our next vehicle from them. More

We had a great experience purchasing our Volvo XC90. John Taylor was very helpful and made our experience very pleasant! All of our questions were answered and all of our needs were met! Everyone at t John Taylor was very helpful and made our experience very pleasant! All of our questions were answered and all of our needs were met! Everyone at the dealership was very willing to help us and they were very pleasant! Very efficient. The car and paperwork was ready for us and the purchase and trade in of our old Volve went very smoothly! We are very pleased with our new car and the whole experience we had with Volvo of Lisle! More

A few months ago, I inquired about purchasing a Volvo Increased Protection plan on my 2008 Volvo. I met with Tom Korallus (Business Manager) who carefully and completely explained all of the details, Increased Protection plan on my 2008 Volvo. I met with Tom Korallus (Business Manager) who carefully and completely explained all of the details, and on 1/13/2012 I returned to purchase the VIP plan. Both Tom and John Korallus (Service Advisor) were extremely friendly, helpful, knowledgeable, informative and made me feel very welcome as a first time customer at Volvo of Lisle. I also met Lee Diehl (Mechanic) who thoroughly explained a situation with my car. It is a pleasure to find a dealership that takes such excellent care of the CUSTOMER and their VEHICLE. More

We have had a fantastic relationship with Volvo/Lisle for almost 10 years. Perhaps the best automotive experience we've ever had. The sales staff is outstanding and the service folks are helpful and patien almost 10 years. Perhaps the best automotive experience we've ever had. The sales staff is outstanding and the service folks are helpful and patient with every concern. Volvo/Lisle has made us loyal not just to the brand but to this dealership. Looking for one outstanding salesperson? Ms. Lolita Cook is top of our list. She's fun, well-informed, patient, and never high-pressure. Volvo/Lisle deserves the highest score on every scale. GB/Wheaton More

This was the best new car buying experience I have ever experienced. The staff was courteous; not only the sales person helping me, but the entire staff. The Business Manager was busy so the Manager of t experienced. The staff was courteous; not only the sales person helping me, but the entire staff. The Business Manager was busy so the Manager of the dealership handled the loan paper work so we could finish up at the dealership so we could get on the road in our new car. More