Volvo Cars Silver Spring - Service Center

Jose is my service manager and he is extraordinary. His kindness and care are genuine and just recently when I arrived unannounced with a flat tire he warmly welcomed me and fit me in. Truly a miracl His kindness and care are genuine and just recently when I arrived unannounced with a flat tire he warmly welcomed me and fit me in. Truly a miracle worker. More

This Volvo dealership always addresses my concerns. Recently I brought my 2012 Volvo in bc I kept hearing a rattling noise. The noise seemed to start after I had new shock absorbers installed. I was af Recently I brought my 2012 Volvo in bc I kept hearing a rattling noise. The noise seemed to start after I had new shock absorbers installed. I was afraid there was a loose bolt or similar. I spoke with my service agent Jesse Segovia and he got me in and even arranged a loaner car for me. Of course, on the day I brought it in I didn’t hear the noise. The technicians examined my car thoroughly- they also did not hear the noise. It turns out, there was nothing loose or wrong- I probably had a stick or wire from the road stuck somewhere and by the time I got it in the shop it had fallen out. I felt a little foolish for bringing it in but Jesse assured me I did the right thing. I appreciated that they didn’t charge me for looking. I’ve looked at other places to bring my car for service but always end up at Volvo of Silver Spring bc I have confidence in them. More

The Service team at Herb Gordon Volvo is second to none. They are responsive, courteous and very professional in their approach to doing business! They fully explain the work that needs to be done before co They are responsive, courteous and very professional in their approach to doing business! They fully explain the work that needs to be done before completing the work and complete the work in a timely fashion! More

Tanner was GREAT. He was friendly. He made the service quick and easy. No complaints He was friendly. He made the service quick and easy. No complaints More

Outstanding customer service from Jose. Clean comfortable waiting area. Coffee and snacks while you wait Clean comfortable waiting area. Coffee and snacks while you wait More

I received quick, professional service on my car . The quick wait time, MR Tanner WAS THERE TO ANSWER ANY QUESTION i HAD ABOUT MY CAR. Thank for all your help The quick wait time, MR Tanner WAS THERE TO ANSWER ANY QUESTION i HAD ABOUT MY CAR. Thank for all your help More

Excellent service. My Volvo XC60 was repaired quickly. Jose Espejo is my advisor. I am very pleased with the service rendered on 2/28/24. My Volvo XC60 was repaired quickly. Jose Espejo is my advisor. I am very pleased with the service rendered on 2/28/24. More

Jose in Service Department deserves every available award! He is a testimony to care and customer service. award! He is a testimony to care and customer service. More

Highly professional, customer friendly, thorough , fair prices, clean facility, customer satisfaction, detail oriented, and a place which one would not hesitate to recommend. prices, clean facility, customer satisfaction, detail oriented, and a place which one would not hesitate to recommend. More

Consistent services with a smile. Welcoming environment. Thank you Jose for your exceptional customer service! Welcoming environment. Thank you Jose for your exceptional customer service! More