Volvo Cars West County
Manchester, MO
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Great Experience!! Recently purchased a used vehicle from West County Volvo. Highly recommend asking for Tom Caulkins. Tom made everything fast, simple and enjoyable Recently purchased a used vehicle from West County Volvo. Highly recommend asking for Tom Caulkins. Tom made everything fast, simple and enjoyable. Will look to buy our next car through Tom and West County Volvo! Tom does it right! More
"Glad I Did It" I am very pleased with my VOLVO XC60. The XC60 has amazing comfort, stylish and easy accessibility. I am so delighted that Tom Calkins our (new) favor I am very pleased with my VOLVO XC60. The XC60 has amazing comfort, stylish and easy accessibility. I am so delighted that Tom Calkins our (new) favorite salesman came out and greeted us with warmth, kindness, and extremely knowledgeable. Our overall experience with Suntrup West County Volvo was very welcoming, professional and completed in a timely manner. More
Worst customer service experience in service department. I had an appointment with West County Volvo for steering angle sensor replacement on my XC90. After original check in, the service staff provided me w I had an appointment with West County Volvo for steering angle sensor replacement on my XC90. After original check in, the service staff provided me with no information about of time for repair, the staff at the service do not know the meaning of 'customer service,' in fact, they made feel like I was in the wrong for asking questions! I will never take a car there for repair again and am sorry that I just bought an XC 60 from them. More
purchase made easy Recently purchased a new XC60 from Tom Calkins at West County Volvo and it felt like they gave us the car. No long waiting or outer room discussion Recently purchased a new XC60 from Tom Calkins at West County Volvo and it felt like they gave us the car. No long waiting or outer room discussion They were up front with all details and placed my family at ease throughout the entire process More
Great experience Just purchased a used vehicle from this dealer. What a great experience. I would highly recommend asking for Tim Edwards. Very professional Tim answe Just purchased a used vehicle from this dealer. What a great experience. I would highly recommend asking for Tim Edwards. Very professional Tim answered all of my questions and was very fair in the negotiation process. He was a pleasure to work with on my purchase More
Beyond Excellence.. Just a few lines to provide some feedback on how very satisfied we are w/our Volvo S60 T5. From our very first meeting w/Tom Calkins through final del Just a few lines to provide some feedback on how very satisfied we are w/our Volvo S60 T5. From our very first meeting w/Tom Calkins through final delivery of our Volvo, Tom & his team, provided us w/a service level of excellence that was quite remarkable. He’s one of a kind. Totally Customer driven. He knew, from the very beginning, that we were shopping around & that he was in competition w/Acura, Lexus, Infiniti, Audi & Toyota. In order to maximize our investment, we committed to a research process that was quite intensive. Because of such, time became irrelevant & we became educated consumers on the subject. Obviously, Tom has mastered the art of selling Volvos & straight away connects w/his prospects. Tom’s style of doing business is very casual & at the same time extremely effective. From the very beginning we felt very comfortable w/the pace of the selling process & how he tackled answering all our questions, including many technology questions…etc…etc. Needless to say, we are very satisfied our new Volvo & w/all of West County Volvo excellent way of doing business. We very highly recommend Tom & his team to deliver all your needs within the Volvo line. In conclusion, we benefited in more ways than one. Working w/Tom, who was so detailed & reassuring, from the very beginning was a definite plus. Additionally, the terms & conditions that he eventually offered us gave us such an incentive that it became a no-brainer for us to commit to a S60 T5 Volvo all the way. We highly recommend Tom Calkins & his team at West County Volvo….John & Debbie More
Great Job Tom Calkins was able to find the exact car I requested at a price consistent with my research. We will return! We are very satisfied. Tom Calkins was able to find the exact car I requested at a price consistent with my research. We will return! We are very satisfied. More
Just bought a Volvo S80! Wanted to buy a vehicle, so returned to West County Volvo for a second time to make a purchase (we were currently driving a XC90 that we had purchas Wanted to buy a vehicle, so returned to West County Volvo for a second time to make a purchase (we were currently driving a XC90 that we had purchased from them in 2010). From the moment we arrived, we were treated with respect, had all our questions answered, test drove a few cars, discussed financing, and made a purchase all thanks to Tim Edwards. One of the reasons we returned was due to the great maintenance we received from Mark Bentley in their service department through out the period of ownership on our XC90. If looking for a new/used vehicle, you should stop by West County Volvo. We are glad we did! More
Smart choice My experience buying with West County Volvo was absolutely exceptional. The employees were not only helpful but also showed extreme professionalism. I My experience buying with West County Volvo was absolutely exceptional. The employees were not only helpful but also showed extreme professionalism. I never felt pressured into making any decision and they made everything very clean and concise in regards to potential purchases. More
Purchased Certified XC90 Thank you, Jim! When our family moved from a van to a SUV you were the perfect representative to help us transition. Your guidance and kind spirit hel Thank you, Jim! When our family moved from a van to a SUV you were the perfect representative to help us transition. Your guidance and kind spirit helped us feel great about our decision. More