Volvo Cars of Austin

So helpful, friendly and accommodating! I'm hooked! So helpful, friendly and accommodating! I'm hooked! If you're looking for a snazzy, safe, fun to drive, absolutely fabulous car-go see Chris and take So helpful, friendly and accommodating! I'm hooked! If you're looking for a snazzy, safe, fun to drive, absolutely fabulous car-go see Chris and take a Volvo out for a spin!! More

The BEST buy-a-new-car experience I have ever had! Vanessa Clary is so helpful, and she and the whole team of Shannon Petty and Anne Fox (sales manager and financing)were top knotch. The amount of Vanessa Clary is so helpful, and she and the whole team of Shannon Petty and Anne Fox (sales manager and financing)were top knotch. The amount of time Vanessa took with me and her enthusiasm for and love of Volvo cars was GREAT! They stayed late (since I had driven in from Houston) and were heads above the local dealers in accommodating my needs. Which was as simple as a fitted dog cover for the back seat. Really, if you are going to buy a car...go here and ask for Vanessa! I felt very taken care of and I sooooo appreciate them!! I am so happy with my car! Drives like a dream! My whole reason for coming to Roger Beasley was Vanessa's calls and helpful reaching out to me as I was undecided in just what I needed. She was up beat and it was just an easy process. More

The service department is very RUDE. They are not at all interested in customer service and could care less about servicing your brand new vehicle. It's like dealing with a charlatan. They actually said t interested in customer service and could care less about servicing your brand new vehicle. It's like dealing with a charlatan. They actually said to me, "Sales people will promise anything. The reality is we don't have a loaner car and you will have to wait 3 hours to service your vehicle." Then he laughed. More

I bought a used vehicle from Georgetown Volvo on IH35 in Georgetown Texas. The vehicle had an obvious 1 inch crack in the windshield and I told them it would probably require windshield replacement to fix. Georgetown Texas. The vehicle had an obvious 1 inch crack in the windshield and I told them it would probably require windshield replacement to fix. (You think they would know that.) Before signing the contracts, they provided a form saying they would fix the “star” in the windshield within 30 days. My mistake for signing before the repair. They sent a mobile repair guy to look at the windshield. He said a repair had already been attempted, finding the drill hole but seeing that the cracks were still not filled in. He said he could not do work over the first repair attempt. The salesman and manager responded by saying the windshield was “fixed” and that they would not replace the windshield but would try to get me a “wholesale” cost if I wanted to pay for it myself (!). I took the vehicle to a reputable nation wide glass repair shop, who said the attempted repair provided very marginal improvement if any. They also said they could not work over the botched repair without destroying the windshield. They said the only option was windshield replacement. So basically I had a signed document from Georgetown Volvo saying they would fix the windshield, but now they refused to honor it. I had a follow on discussion with the sales manager, who still denied that a replacement was necessary. I sent him the quote from the other glass place. After 2 more days of no response, I drove the vehicle back to the dealership and dared them to tell me that the windshield crack was "fixed." They finally relented and paid to have a local glass shop replace the windshield. Net rating of 2 stars for having to fight them over what should have been done in the first place. More

We just bought a new Volvo from Roger Beasley Austin. We are so happy with the sales team there! All the staff we worked with were great--including Shannon Petty and Ann Fox--and put a lot of effort into ea are so happy with the sales team there! All the staff we worked with were great--including Shannon Petty and Ann Fox--and put a lot of effort into earning our business. We worked most with our salesperson Chris White, and he made the experience great for my family. They all work very hard to make their customers happy. We're excited to be part of the Volvo family. Thank you Roger Beasley! More

I recently purchased a new Volvo XC90 from Roger Beasley Volvo. My salesman was James Walpole and my financing person was Anne Fox. Both of them displayed the highest level of professionalism. James handled Volvo. My salesman was James Walpole and my financing person was Anne Fox. Both of them displayed the highest level of professionalism. James handled every objection that I had respectfully and eventually we reached a deal that we were both happy with. He also moved really fast to accommodate my needs, which indicated that he really wanted to sell. I highly recommend them to anyone interesting in a great purchasing experience. More

Maurice was very knowledgeable and friendly. There was no high pressure sales or the games that a lot of Dealers demonstrate. Would have preferred a little cheaper price but still walked away with a smile. high pressure sales or the games that a lot of Dealers demonstrate. Would have preferred a little cheaper price but still walked away with a smile. Highly recommend this sales person at Roger Beasley. More

My overall experience when I bought my new Volvo 2011 XC70 was so easy. My family had accompanied me to Austin from San Antonio to purchase the car. We were late in arriving. Linda was very helpful in m XC70 was so easy. My family had accompanied me to Austin from San Antonio to purchase the car. We were late in arriving. Linda was very helpful in making the process painless and brief as my toddler grandson was getting tired. I highly recommend Linda Araiza-Lilley for her professionalism. Mari P Rabinowitz More

I bought my S70 in 1999 from Roger Beasley and I have enjoyed the car, but I've noticed that since Volvo was acquired by Ford, the quality of the service department has been declining. I recently had to enjoyed the car, but I've noticed that since Volvo was acquired by Ford, the quality of the service department has been declining. I recently had to spend $2000.00 for repairs of items that should have been detected by regular service, but were allowed to lapse the warranty period. Pure shysterism. There are too many reputable, independent Volvo service people in Austin to continue to deal with Roger Beasley. Also, I doubt I will buy another car from them. More