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Volvo Cars of Marietta - Service Center

Marietta, GA

4.5
588 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.

1195 Cobb Pkwy S

Marietta, GA

30060

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Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

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588 Reviews of Volvo Cars of Marietta - Service Center

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October 02, 2023

Jason (and the whole team) always takes good care of my Volvo. Nice team and friendly. The facility is nice to sit (if you have to) for an hour or two--but they seem to work as quickly as possible so I'm n More

by d.diggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Volvo Cars of Marietta responded

Hello, Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 18, 2023

Todd was professional, accommodating, and prompt in communicating the progress and completion of the service process. More

by BRINNA0915@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Mille
Jun 07, 2023 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 07, 2023 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2023

Horrible customer service , lots of misinformation and very, but very expensive to fix anything at Volvo. They need to learn how to treat better the customers that pay sow much for horrible service. More

by BENMELEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Greening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Volvo Cars of Marietta responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (770) 952-1800 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 14, 2023

You make the appointment to be faster but always take too long to have your car serviced More

by WMLATINA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Mille
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Volvo Cars of Marietta responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (770) 952-1800 when you can so we can address this situation directly. Thank you and have a great day.

May 14, 2023

Highly recommended professional experts that communicate well! You feel safe when driving away, after repairs. More

by hazelannharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 13, 2023

On time , professional, efficient, fixed. In and out in one day. Pleasure to deal with the service staff. More

by ptooey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Jun 06, 2023 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

May 13, 2023

Little different from NewYork . They wash the Car but don’t clean out the inside. I will give them 10. More

by Gerimossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us! Thanks again for your business! Take care!

May 11, 2023

Great service at time of drop off as always. Took a few calls to schedule the service appointment. More

by RMSKELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

May 10, 2023

The car was fixed promptly and the loaner car I was given was excellent! Great job. More

by Tlivingston01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us! Thanks again for your business! Take care!

May 03, 2023

I just did. No this is annoying. Go back to the only rated by number survey More

by DLBUNN@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 06, 2023 -

Volvo Cars of Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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