Volvo of Tucson - Service Center

HAPPY OWNERS Simply stated, Volvo of Tucson is a great dealership with wonderful customer service. They have taken care oif my wife's C70 so well that she takes i Simply stated, Volvo of Tucson is a great dealership with wonderful customer service. They have taken care oif my wife's C70 so well that she takes in the car, gets a loaner, and she is back on the road . As a life long car guy, I look it over, always looks great, we we continue on with our lives. What else can we ask for. Thanks to Richard Lake. More

So Friendly!! I bought a XC60 and went in for a Multipoint inspection. I had called and spoke with Steven, Service Advisor and he listened over the phone and schedu I bought a XC60 and went in for a Multipoint inspection. I had called and spoke with Steven, Service Advisor and he listened over the phone and scheduled an appointment for me. I went in and was promptly helped by Ken then Steven. Nothing but helpful information and both men very friendly. I would highly recommend Volvo of Tucson and will get my services done here. Thank you!!!!! More

Customizing service to my needs I have to come for my service from several hours out of town. I do as much maintenance on my vehicle as possible since I like it well taken care of an I have to come for my service from several hours out of town. I do as much maintenance on my vehicle as possible since I like it well taken care of and it is always a full day event to go into town to get work done. It means taking time off from work and a waste of a full day, so I try to make the most of my day in town. As Steve has come to know how I care for my vehicle and my needs, he has really done an excellent job working with my schedule and getting what I need done quickly and efficiently, and the service has been wonderful. This last time I went in for service, I also wanted a part that I knew would be difficult for me to find on my own since it would even be difficult to identify. Jesus was amazingly helpful, kind and a joy to work with. He not only found the part, but he gave me a nice discount and had it shipped directly to me so that I would not have to go into town to pick it up. Jesus was one of the most pleasant customer service reps I have ever worked with in my time. Yes, I would definitely recommend Tucson Volvo to anyone needing service or parts, especially if Steve or Jesus are helping you! More

Above and Beyond I went the dealership yesterday in search of some fasteners to 're-attach the bumper cover to the bumper not only did Juan Lerma locate the fastenes, I went the dealership yesterday in search of some fasteners to 're-attach the bumper cover to the bumper not only did Juan Lerma locate the fastenes, he went out to my car twice in the rain to make certain that I knew how to properly install the fasteners. Thank you, Juan. John Devlin More

Windshield wiper problem Volvo of Tucson took me without an appointment, diagnosed the problem, took me to the parts section, I paid for new windshield wipers and the service Volvo of Tucson took me without an appointment, diagnosed the problem, took me to the parts section, I paid for new windshield wipers and the service associate himself installed them, all within about 10 minutes. It doesn’t get better than that. More

Great Experience I ordered a replacement part for my Volvo from your Parts Department. As a first time visit to Volvo of Tucson, I was very happy with the quick and qu I ordered a replacement part for my Volvo from your Parts Department. As a first time visit to Volvo of Tucson, I was very happy with the quick and quality service provided. It was a pleasure to deal with Jesus Guzman who was a very welcoming and helpful professional. More

Professional and complete I have been using Volvo of Tucson since buying my 1997 Volvo. Richard Lake has always taken the best care of my car and provides the best customer se I have been using Volvo of Tucson since buying my 1997 Volvo. Richard Lake has always taken the best care of my car and provides the best customer service in all of Arizona... Volvo has a real asset in Richard, as I do business there because of him and the standard of care he provides. More

Service on my 1970 164 Volvo I recently had my 1970 Volvo serviced at Volvo of tucson. They did a wonderful job of tracking down the problem on this old model. They were most help I recently had my 1970 Volvo serviced at Volvo of tucson. They did a wonderful job of tracking down the problem on this old model. They were most helpful in finding the parts needed to restore service to my car. It runs most efficiently and parts and service departments were very helpful in my restoration project. Richard and Patrick in parts were great. More

Great personal service I had a low coolant indicator warning come up on dashboard on the Friday before we were heading across the desert heat to San Diego. Got down to the d I had a low coolant indicator warning come up on dashboard on the Friday before we were heading across the desert heat to San Diego. Got down to the dealership about 3:45 and they squeezed me in. Did a thorough once over on the car, changed the oil, and topped off fluids. Even though it was past closing, Steve and the mechanic took the time to show me a slow leak at upper radiator connection and generally gave me peace of mind on the car, an xc90 with 130k miles. One less thing to worry about when dragging three small kids across the desert heat (I didn't actually drag them, they were comfortable inside the car ;-). More

I drove straight to the service department. I drove straight to the service department of Volvo of Tucson this week when my car stalled in the middle of showing homes to clients. I drove straig I drove straight to the service department of Volvo of Tucson this week when my car stalled in the middle of showing homes to clients. I drove straight to the dealership without any notice, and they assessed and diagnosed the problem while I worked on the customer computers. Within about an hour, they were able to tell me the problem, and ordered the part. I came back a few days later when the part arrived, and they gave me a loaner car so that I could continue to work. It was repaired under warranty in less than 6 hours. It was a fuel pressure gauge and they explained every step of the process, and paid close attention to every detail. Steven Joseph, the Service Manager, Matthew Kelley, and the technician himself were all so accommodating, professional, efficient and kind. They know what they are doing! Thank You!!:) More