Wade Ford
Smyrna, GA
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429 Reviews of Wade Ford
Excellent service. Very professional. Will be my go to service department. Alex the service man was excellent and got my car turned around in short order. service department. Alex the service man was excellent and got my car turned around in short order. More
Wade Ford is a great dealership. I had a top salesman. Every question was answered with lightening speed.Great service all the way around.I wil be coming back for a third time. Every question was answered with lightening speed.Great service all the way around.I wil be coming back for a third time. More
I was disappointed when I took my Mustang to Wade Ford because my maintenance light lit up on 2 occasions. We knew that it was time for a major tune up based on my mileage. They performed the diagnostic because my maintenance light lit up on 2 occasions. We knew that it was time for a major tune up based on my mileage. They performed the diagnostics and determined that it was the major tune up like we already knew. My problem was that the $150 charge for the diagnostics fee was not going to be taken off of the $600 major tune up that they were going to do. So now my total was going to be a minimum of $750. I paid the $150 and took my Mustang to Lithia Springs Ford as well as my future business More
Wade Ford is my dealer. I bought my car there and I service it there. My service manager Gerald treats my car like it is his. The service techs are great I've no problems with the work I've had done. service it there. My service manager Gerald treats my car like it is his. The service techs are great I've no problems with the work I've had done. They do great. A great place! More
Mr Creed W. Pannell III and Mr Erny Richardson employee's at Wade Ford are professional they gave personal support in financing comfortable monthly payments showed positive concern in placing me in a good de at Wade Ford are professional they gave personal support in financing comfortable monthly payments showed positive concern in placing me in a good dependable auto took the time and showed me several autos did not rush me helped me in everyway with positive inputs and thoughts about what was good for me in purchasing a quality vehicle Mr Pannell made me feel comfortable by his professional expertise in car salesmanship. More
Body Work / Repair Minor body work performed. Communication faltered somewhat. Approximately 3 weeks passed after estimated provided and part supposedly ordered. Aft Minor body work performed. Communication faltered somewhat. Approximately 3 weeks passed after estimated provided and part supposedly ordered. After getting the insurance company involved the part came in two days. I was not able to call into the facility because the phone system continued taking me to the general message, regardless of what department I tried (sales, operator, parts and body). The insurance company placed a call (I assume to their separate number) and service got back on track. Other than that degree of frustration, I went in and the repair was done in a quality manner and in the time committed. Also, the lot is extremely confining with difficulty moving around. Since I was only there for a short period of time this was only annoying. The final service provider was friendly and courteous throughout the process. More
Excellent customer service, was kept advised of progress, service advisor was courteous, knowledgeable and cared how I was treated! I only go to Wade Ford for all my service needs! service advisor was courteous, knowledgeable and cared how I was treated! I only go to Wade Ford for all my service needs! More
I was very pleased with how Wade ford handled my purchase of a new Ford Fusion. They were very straight forward and no hidden costs. All the other dealers I dealt with hid the final cost until it was time of a new Ford Fusion. They were very straight forward and no hidden costs. All the other dealers I dealt with hid the final cost until it was time to purchase. Ralph, Tom and Cedric were fantastic. 2nd car purchase from Wade and extremely happy both times. More