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Waite Toyota
Watertown, NY
801 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 801 reviews
August 16, 2017
pleasant &comfortable My. sales person is very knowledgeable about Toyotas. All the new options were explained so we could understand how to use them. Thank you Ch My. sales person is very knowledgeable about Toyotas. All the new options were explained so we could understand how to use them. Thank you Chuck Dibble for your always being open &honest with me. More
by louise1901
Employees Worked With
Charles Dibble
Helpful August 16, 2017
A pleasure to deal with From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home b From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home but they never got back to us with any of the information that we requested. When we stopped at Waite Toyota, which is 2 1/2 hours from our home, a new sales Representative, Paul Narbone, immediately got to work helping us get on track to the 4-Runner we wanted by searching and ultimately recommending that we order one to get all the unique features we wanted. Before we left we left we put down a deposit and special ordered a 4-Runner..a month later we had our new car and could not be happier with it. Thank you Paul Narbone and Waite Toyota for bringing back the service I have experienced with Toyota in the past. Other dealerships should try to emulate your customer satisfaction practices. Thanks again, Eric and Kristina More
by Lawdawg46
Employees Worked With
Service department, Paul Narbone
August 15, 2017
Love my new Tundra I would recommend Waite Toyota because they were very helpful in my decision to purchase the right truck for my particular needs. They worked together I would recommend Waite Toyota because they were very helpful in my decision to purchase the right truck for my particular needs. They worked together as a team to get the truck ready to drive home in just a few hours. The kids were so excited to have so much room in the back seat. More
by Sue1234
Employees Worked With
Paul Narbone
August 15, 2017
Knowledgeable, responsive, low pressure Paul N. was very helpful and knowledgeable. He was also very patient as I weighed different options between models and new versus used vehicles. I hav Paul N. was very helpful and knowledgeable. He was also very patient as I weighed different options between models and new versus used vehicles. I have been a "Toyota man" for a while and will continue to be. More
by Jlacy48
Employees Worked With
Paul Narbone
August 15, 2017
Business from a distance I had to purchase a new vehicle due to an accident with my existing car. Paul was helpful before I even went to the dealership. I traveled 90 miles I had to purchase a new vehicle due to an accident with my existing car. Paul was helpful before I even went to the dealership. I traveled 90 miles because of how willing and patient he was in my situation. He was not pushy in the sale. He was knowledgeable in any questions that I had regarding the different vehicles that I test drove. I am new to the Toyota world and so pleased with my rav 4. More
by LindaN.
Employees Worked With
Paul Narbone
June 26, 2016
Want the best salesperson on the planet? Jessica Allen is her name. Absolutely the best, no hassle truck buying experience that I have ever had. I didn't think it was possible to enjoy buying Jessica Allen is her name. Absolutely the best, no hassle truck buying experience that I have ever had. I didn't think it was possible to enjoy buying a vehicle! 2016 Tundra More
by sean kelly
Employees Worked With
Jessica Allen
May 13, 2016
Excellent experience We purchased a 2012 certified used Tacoma. Our salesperson was knowledgeable and efficient. We traded in our old vehicle and drove away in the Tacom We purchased a 2012 certified used Tacoma. Our salesperson was knowledgeable and efficient. We traded in our old vehicle and drove away in the Tacoma in less than 2 hours. This is the first time ever that we left a car dealership feeling good. More
by Ruta & Tom
Employees Worked With
Jessica Allen
May 11, 2016
Easy Deal First time Toyota buyer and couldn't be happier with it. Matt was great to deal with and made the purchase very easy. Will definitely recommend!! First time Toyota buyer and couldn't be happier with it. Matt was great to deal with and made the purchase very easy. Will definitely recommend!! More
by Todd
Employees Worked With
Matt Spencer
May 11, 2016
Great vehicle buying experience! Matt Spencer and Waite Toyota have made our vehicle buying experiences so easy and absolutely wonderful. I highly recommend Matt if you are looking fo Matt Spencer and Waite Toyota have made our vehicle buying experiences so easy and absolutely wonderful. I highly recommend Matt if you are looking for a new vehicle and Toyota is the way to go! I absolutely love my Rav4 and my husband has a tundra! More
by Debbie
Employees Worked With
Matt Spencer
May 11, 2016
Ideal Experience I am glad with my decision to walk in to Waite Toyota and deal with Matt Spencer. The process of first looking at the vehicle was no pressure and I w I am glad with my decision to walk in to Waite Toyota and deal with Matt Spencer. The process of first looking at the vehicle was no pressure and I was provided all the info I needed. I decided to purchase the vehicle, which Matt made a seamless process, and the team at Waite continues to assist with service after the sale. Would recommend to anyone. Thanks Guys. More
by Shane
Employees Worked With
Matt Spencer
