Waldorf Honda - Service Center

Great customer service I always appreciate the excellent customer service I receive when I go to this location. My last visit (12/6/14) John helped me and took time to expla I always appreciate the excellent customer service I receive when I go to this location. My last visit (12/6/14) John helped me and took time to explain everything. I appreciate his genuine manner of suggesting what was crucial vs. recommended to prepare for winter. More

Good service Bernard is always very helpful and goes out of his way to make sure the work I need is done. Will recommend you all to others. Bernard is always very helpful and goes out of his way to make sure the work I need is done. Will recommend you all to others. More

Timely, efficient & courteous Had an appointment for 5 o'clock, was originally told it would be about an hour and a half appointment but was done in under an hour. Very pleasant ex Had an appointment for 5 o'clock, was originally told it would be about an hour and a half appointment but was done in under an hour. Very pleasant experience and friendly staff. Ensured I was welcomed and informed each step of the process. More

Never a Disappointment I had to have a wheel bearing replaced on my 2012 Honda civic that was past the standard warranty, but Honda and the folks at Waldorf Honda worked wit I had to have a wheel bearing replaced on my 2012 Honda civic that was past the standard warranty, but Honda and the folks at Waldorf Honda worked with me to get it replaced at a fair price. Robert Hersh is who I usually work with when i come to get my vehicle serviced and he assisted me again in 5 star fashion. Robert displays patience and general concern for customers which is hard to find these days. I value excellent customer service and that is why I return to Waldorf Honda and Robert Hersh in the service department. More

Service Department I recently had work done to my Honda and it was absolutely wonderful. Robert was such a pleasure to work with and did everything he could to make my e I recently had work done to my Honda and it was absolutely wonderful. Robert was such a pleasure to work with and did everything he could to make my experience as good as it could be. Everyone in the service department was so friendly and helpful. I highly recommend this service department. More

EXCEPTIONAL SERVICE DEPARTMENT Tilton &Janice Brooks: Our Honda 2003 Pilot was serviced to our satisfaction on 12-3-14. Our service manager advisor, Bernard Dixson,is an exceptiona Tilton &Janice Brooks: Our Honda 2003 Pilot was serviced to our satisfaction on 12-3-14. Our service manager advisor, Bernard Dixson,is an exceptional advisor. He is patient; caring; and cooperative with regards to our vehicle concerns, while maintaining a business-like demeanor . More

Service Department Upon arrival for my appointment to have my 2005 Honda Odyssey Touring Van serviced, I was immediately greeted by Scott Moffitt and he and another serv Upon arrival for my appointment to have my 2005 Honda Odyssey Touring Van serviced, I was immediately greeted by Scott Moffitt and he and another service consultant answered all my questions concerning air bags and the service "A1" notice . I was only there for one hour and they even washed my van! Great service and friendly staff! More

Very reasonably priced Oil Change This was my first time coming to Waldorf Honda as I typically use other merchants, because of the old addage, the dealer's are too expensive. I had j This was my first time coming to Waldorf Honda as I typically use other merchants, because of the old addage, the dealer's are too expensive. I had just gone to Tires Plus to check out the Oil Change special from a flyer they sent me for $19.95. Of course when I got there, it didn't include full Synthetic Oil and the price for that was $59.99, but the guy said he'll give me a $10.00 discount since I had the coupon and I couldn't find a better price than that anywhere. So I decided to go up the street to Waldorf Honda, since I was going to pay that pirce, I might as well see what the dealer would charge. Imagine my surprise when they said $38 and some change (tax included). I couldn't believe it. This was their everyday price and he said he could get me in immediately. All the service reps were friendly and quite amused at my astonishment that I was getting such a good deal from the dealer. They found it quite humorous. They were all a good group of guys and laughed and joked with me. I felt very good about the service I was getting and the willingness of the attendants to talk with me about service. They didn't try to hide anything or be deceptive everything was straight forward. They got me in and out within an hour, so I was very pleased. I'll definitely go back there for my service needs. One last thing, the service rep gave me a service maintenance chart with all the dealer recommended maintenance items and he even wrote down what the current costs were and they were reasonable. The biggest cost would be the 90K service, but that will be 4 or 5 years down the road, but it isn't really that expensive either considering all they will do in that service maintenance visit. So, overall it was a good day!!! More

Service Great service. Employees were pleasant, friendly and very accommodating. I was in and out within one hour. They were a very professional and worked Great service. Employees were pleasant, friendly and very accommodating. I was in and out within one hour. They were a very professional and worked as a team. More

Excellent service and employees Amazing staff and friendly. Would recommend it to everyone. The guy who helped with the service was great. My overall experience was great! thanks Hon Amazing staff and friendly. Would recommend it to everyone. The guy who helped with the service was great. My overall experience was great! thanks Honda for your service. More