Wally's Ford of East Greenbush

Won’t return Horrible service . Bought the car took two weeks for them to register it was driving around on dealer plates . Had the vehicle for two weeks and notic Horrible service . Bought the car took two weeks for them to register it was driving around on dealer plates . Had the vehicle for two weeks and noticed there was no cargo cover in the car . Contacted dealer and was told well you should have noticed that when you bought it and I could purchase one if I wanted one . More

Very unprofessional Promise things never delivered. Had to call two three times to get quote never got . Jelly said one thing and Gorege and sales manger said different. Promise things never delivered. Had to call two three times to get quote never got . Jelly said one thing and Gorege and sales manger said different. I wish them well. Very sad.Vic panariello More

Amazing service Everyone there was super friendly and efficient. I left feeling like I got the absolute best deal possible. They went out of their way to make me feel Everyone there was super friendly and efficient. I left feeling like I got the absolute best deal possible. They went out of their way to make me feel comfortable. Highly recommend. More

To be expected and why I service my vehicle myself Dealership has no night drop for service? When I picked my car up there was a muddy footprint inside the drivers door area. I washed the car afte Dealership has no night drop for service? When I picked my car up there was a muddy footprint inside the drivers door area. I washed the car after I picked it up and noticed a dent in the hood in the area where you would close the hood. I know I can’t prove that dealership was responsible but it was a little disappointing. I keep my vehicle very clean and pay attention to things like dents. More

Don't think I will be going back This is a 0 stars rating. Vehicle was not ready when promised after an 8 a.m. service appointment. When I was told it would be ready, about 2:45 p.m., This is a 0 stars rating. Vehicle was not ready when promised after an 8 a.m. service appointment. When I was told it would be ready, about 2:45 p.m., I went to pick it up. I was kept waiting another hour with two "it'll be 5 more minutes" assurances. The vehicle was supposed to be inspected as well. Upon drop off, I was told "the machine was down" so the inspection could not be done. Later, when I authorized additional maintenance, I was told the inspection would be done as the machine was fixed. Ultimately, the inspection was not done, as the machine "went down" again. Then, after waiting for an hour, to close to 4 p.m., I had to wait for the absent cashier to return so that I could pay and leave with my car. I don't think I will be buying any more cars from or having any more service done at this dealership. I got the vehicle inspected elsewhere in an approximately 40 minute visit the next day, without an appointment. More

Great Friendly and helpful price and service of purchase of a pre owned f 150 All issues that need to be taken care of were done before delivery Friendly and helpful price and service of purchase of a pre owned f 150 All issues that need to be taken care of were done before delivery More