Walser Chrysler Jeep Dodge RAM - Service Center

My issue was resolved as I had expected My issue was complicated And it was resolved complicated And it was resolved More

Fine. They took way too long to get work done and weren't transparent about how long they would have my car. They took way too long to get work done and weren't transparent about how long they would have my car. More

The whole experience was good from communication to the work. It was warranty work, but it was still done well. work. It was warranty work, but it was still done well. More

Great attention, fast, like the video and the car wash Love the waiting room Popcorn Love the waiting room Popcorn More

Good, It was good, just got crossing info on what was wrong and had to wait a little long wrong and had to wait a little long More

The experience was great. The guys helped me without an appointment. Great service I was in and out in no time. The guys helped me without an appointment. Great service I was in and out in no time. More

Good service. Have been going to this dealership for years. Good service Friendly approachable dependable Have been going to this dealership for years. Good service Friendly approachable dependable More

Unfortunately I have an ignition interlock in my car. I've dealt with repair shops before while having it and didn't have the annoyed reaction the representative had when I dropped off my car. Further mo I've dealt with repair shops before while having it and didn't have the annoyed reaction the representative had when I dropped off my car. Further more they left it running longer than 20 min causing me to miss a test while not there giving me a violation. Fortunately I was proactive and had let the company I use for interlock know that I was dropping off for check up/diagnostics. Lastly, I brought it in for a check up with fluids and all around check up to make sure the car is in the heat condition it could be. They said everything was fine. Which I had in turn found peculiar because I went in knowing I was due for an oil change and assumed they would have brought it up when I brought it in but didn't. Similar to the fact that my wipers are needed to be replaced and again that was not mentioned. I just can't help but feel as a woman nothing was done but buttons being pushed on a computer and me being charged. Thankfully. I have warranty on my car and I have the dealership paperwork (like I usually keep any repair paperwork) stating what they 'did' should anything go wrong. I think they could sense I was getting frustrated at drop off because when I came in to pick up the person I initially worked with did the most to provide exceptional customer service. I just wasn't impressed. I'll continue to go to my mom and pop shop I've been going to for years with my previous vehicle. Thanks. More

The person who managed the process was really attentive and made sure it was done earlier than expected and saved me a lot of headache and made sure it was done earlier than expected and saved me a lot of headache More

Very accommodating and helpful. Made the experience comfortable and stayed on schedule. Met all expectations. Made the experience comfortable and stayed on schedule. Met all expectations. More