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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
92 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 92 reviews

December 06, 2025

Excellent buying experience from an excellent team! ! Love purchasing from my hometown dealership!! Thank you Jimmy, Cole, and Dalton. More

by GraceOilfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 03, 2025

Went for oil change and tire rotation, once I got home, saw that they did not rotate tires had to go back to dealer. Erica corrected this More

by Woodychalk
Recommend Dealer
Yes
Employees Worked With
Erica
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November 28, 2025

Makes getting truck serviced too easy , they pick it up service it drop it off , More

by Razz7714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Glad to hear the pickup and drop-off service is making things easier for you. Convenience is a big part of what we aim to provide, and it’s great to know the process has been working well. Thanks for sharing your experience.

November 20, 2025

Amy was so helpful and kept me up to date in the progress of my vehicle. I give her a 10 out of 10 recommend! More

by Val
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
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Nov 21, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear Amy took such good care of you. Staying on top of communication makes a big difference, and she’ll appreciate the 10 out of 10. Thanks for the recommendation — we’re here whenever you need us next.

November 19, 2025

Always use this dealership as they are very considerate in helping me take care of my truck and the people from sales and service are the BEST. More

by Mcguffieangela
Recommend Dealer
Yes
Employees Worked With
Talked to two different people. Not sure of names.
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Nov 21, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear you’ve had such consistently positive experiences with both the sales and service teams. The trust you’ve built with us means a lot, and we’re glad to be the team you rely on to take care of your truck. Looking forward to helping you on the next visit.

November 18, 2025

The team was able to get me in a loaner vehicle until the back ordered parts were ready for my truck. Everyone was super helpful More

by Kyle Ard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear the team was able to take care of you while the back-ordered parts came in. Getting you into a loaner and keeping things moving is exactly the kind of support we want to provide. Glad everyone was helpful throughout the process.

November 17, 2025

Excellent Great experience they was fast and efficient They was real courteous and made me feel at home More

by calbert900
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
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Nov 21, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear your visit was such a good one. Fast, efficient service with a team that makes you feel at home is exactly what we aim for. We appreciate you sharing this and look forward to seeing you again.

November 17, 2025

What a great experience with Walt Massey ram dealership. I dealt with sales associate, Valerie, and she was very organized and communicated greatly before I showed up to pick up my new truck. The truck wa More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear you had such a strong experience at the Ram store. Valerie will appreciate the recognition — she takes pride in being organized, communicating clearly, and making sure everything is ready when you arrive. It’s great to know the truck looked perfect, was fueled up, and that she walked you through all the features. Enjoy the ride, and thanks for sharing your experience and the recommendation!

November 13, 2025

Outstanding service! ! Anthony was very nice and helpful. Fast and thorough service. Very impressed by all involved More

by kaylawllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Chapman
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Nov 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear you received outstanding service. Anthony will be glad to know he made a strong impression, and it’s awesome that the whole team delivered fast, thorough support. Thanks for sharing your experience!

November 13, 2025

Inexperienced. Think all people are stupid Telling me they put oil in the radiator fluid all the time. I know better. SMDH More

by GARYBROOKS1971
Recommend Dealer
No
Employees Worked With
Anthony
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Nov 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Sorry to hear about the interaction you described — that’s not the experience we want anyone to have, and you should always feel respected and given accurate information. Our GM will be reaching out soon to walk through the details with you and work toward a resolution.

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