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Walt Massey Ford

Columbia, MS

4.2
22 Reviews

1494 U.S. 98 East

Columbia, MS

39429

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Showing 22 reviews

March 05, 2023

Good people but not so good business culture. There need to be more training from management on processing of document and communications between departments. I purchase a great car but the proce More

by Rlsylv56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Walton
March 03, 2023

Purchasing a truck from Walt Massey was a terrific experience. Patrick and Trey listened to what I wanted and went to work immediately to find the vehicle I had requested. From start to finish, the More

by keith.bounds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Pittman, Patrick West, Dennon Dearman.
March 01, 2023

I'm very happy with my jeep and Chris and DeeDee are rock stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehi More

by Herrinperry62@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and DeeDee
February 02, 2023

This was the best auto buying experience EVER! Classy folks, respectful of my time and my needs! More

by janfarve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole
February 01, 2023

My salesman Garret was the best part of my purchase. He's so kind and tried really hard to help me. I just didn't get a good car. More

by loritagavin2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garret
November 09, 2022

I paid dealership $3800 + for repairs on a car I drive. I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely wil More

by scro
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Service Advisor
November 03, 2022

Salesman, Patrick was very accommodating, knowledgeable, and patient. It was a great experience and I am very happy with my purchase. More

by ingram6068076
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick West
October 25, 2022

The best car buying experience I have ever had. Entire staff was helpful and just as excited as I was on purchasing a new vehicle. I will be doing business with them again when I am in need of a More

by headphotography
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McElroy, Dennon Dearman, Patrick West
October 14, 2022

Excellent service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service. More

by Mskit51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley, Aidan Lowery
September 28, 2022

Yesterday (9/27) I had the oil changed in my F-150 and the tires rotated. All went very well until this morning when a low tire pressure warning light came on. You would think that if the tires were rot More

by jtoney60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley, Aidan Lowery