Walt Sweeney Ford Inc. - Service Center

can not trust service department Bought two used vehicles in one year. Asked for problems to be fixed before purchased. They said they did but about 4 visit and a recommended appointm Bought two used vehicles in one year. Asked for problems to be fixed before purchased. They said they did but about 4 visit and a recommended appointment at Chrysler later my car was still not fixed, finally took it else where. Same for the 2nd car had to take it else where to get the real problem fixed right. They do quick fixes and never really fix the problem so you come back and keep spending money. Service has no clue on what they are talking about or doing! Lyndsee only nice person but his hands are tied to actually help and get things done. You would think if you bought 2 cars and they did the work they would fix till it was right. Nope More

terrible service in service department Took my truck to the service center, to have the air condition repaired of leaks for the 3rd time. They said it does leak but they cannot find the lea Took my truck to the service center, to have the air condition repaired of leaks for the 3rd time. They said it does leak but they cannot find the leak. I have purchased the extended warranty on this truck. They only charged up the air conditioner again. This is not fixing the problem. They acted like it was a funny joke and were rude. I want it fixed! Said when it starts not being cold to bring it back. I haven't made the first payment. On it yet. Customer. Service my butt. They could care less!!! More

I was referred to Walt Sweeney Collision by State Auto Ins Co following a rear-end collision. Mr. Burris was extremely polite and helpful. He made the whole experience stress-free for me. I would highl Ins Co following a rear-end collision. Mr. Burris was extremely polite and helpful. He made the whole experience stress-free for me. I would highly recommend his services. More

Barry Burris is very nice, customer friendly and great at his job. Ford is very lucky to have Barry as an employee. I have called on Barry for my car and my son and daughter car also. All the work was outs his job. Ford is very lucky to have Barry as an employee. I have called on Barry for my car and my son and daughter car also. All the work was outstanding! I look forward to working with Barry again. Keep up the great Work! Candy Scheops 6-24-11 More

Very attentive-made sure i understood repair and didn't pressure me to have work done. I will thank my sister for sending me here -i had no idea they worked on nissans ! pressure me to have work done. I will thank my sister for sending me here -i had no idea they worked on nissans ! More

I brought my Honda Accord there for repair work because it was closer than the Honda dealership. I was nervous wondering what kind of work Ford would do but took a chance due to time constraints. I worked it was closer than the Honda dealership. I was nervous wondering what kind of work Ford would do but took a chance due to time constraints. I worked with Jeff and Barry in Collison and was very impressed with their level of professionalism and courtesy. Jeff explained everthing well, called me at work to update me and even skipped lunch to come pick me up to get my car. The costs were within the range the insurance company estimated and I was pleasantly surprised at what a good job they did when it was over. People can get their cars repaired anywhere. But, employees like Jeff and Barry make the difference about whether or not you come back again and recommend your dealership to friends and family, which I would gladly do. I was impressed at their customer service skills and would suggest you give them both a big raise or a promotion so that someone else doesn't come along and hire them away from you. Employees like that make all the difference and give you the edge so hold onto them both. Mayvbe next time I will buy a Ford. Thank you for a good experience in every level. More