Walter's Audi

Always Excellent Service :-) It is always a pleasure to have my cars serviced here. Ron greeted me immediately and started my paperwork. He even advised me of a system update that It is always a pleasure to have my cars serviced here. Ron greeted me immediately and started my paperwork. He even advised me of a system update that they would perform and told me my wait time. As I waited, he continued to check up on me and let me know that status of my car. When my car was ready, he throughly went over what was completed and even walked me out to my car. I am always satisfied with having Walter's Audi service my Q3 as well as having the great customer service. More

Excellent service It was my second time getting my car service at Walter's Audi and Javier was the one I have dealt with. I was really satisfied with all the help he p It was my second time getting my car service at Walter's Audi and Javier was the one I have dealt with. I was really satisfied with all the help he provided from the first time I was there til the most recent visit. From getting a loner and getting my car fixed in a timely manner, I also liked that he kept me updated with the progress of my car thru text messages. Alex was really welcoming and greeted me with a big smile when I picked up my car. Cynthia was the person who helped me on the phone, she is just awesome! More

Fast, informative and pleasant. Alex greeted me immediately upon by arrival and had me on my way in a great loaner car in no time. He was very friendly and updated me on the progres Alex greeted me immediately upon by arrival and had me on my way in a great loaner car in no time. He was very friendly and updated me on the progress. I was very satisfied with the service. More

15k mile service Every time I come into Walter, it is a pleasure! All the employees are extremely welcoming! I love that they are keeping up with technology and textin Every time I come into Walter, it is a pleasure! All the employees are extremely welcoming! I love that they are keeping up with technology and texting us when our car is almost done, and completed! Ron also adds the touch of walking out out to the car to make sure everything was done properly! Love this dealership! More

First time visit to Walter's Audi I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling to make an appointment: I was pleased to get in on the morning I called. When I arrived, the service department was busy. My service advisor, Stacy Samuel, was busy assisting another customer so Ron jumped in to get me checked in. They arranged a shuttle to take me to the mall to kill time while my car was being serviced. Stacy kept me informed and immediately sent a shuttle to pick me up when my car was finished. The serivice department was still pretty busy when I was checking out yet Stacy made me feel like I was the only person there. I thoroughly appreciated the genuine friendly service and would absolulutley recommend this dealer! Thank you,, Stacy and Ron, for exceeding my expectations. More

Great experience ! Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Se Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Seattle (Seahawk shirt/cap) and we spoke several times as she would let me know the status of my car. The sales person that sold me the car (Cory) still remembered me as well, overall a very nice visit. More

"Excellent service" This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very friendly, knowledgeable and courtesy. I can't say enough about the Walters Audi group just wonderful service all around😊 More

Welcoming We purchased our Audi July of this year. It has been a pleasure since day 1. From the purchase, to getting my complimentary car washed and now my firs We purchased our Audi July of this year. It has been a pleasure since day 1. From the purchase, to getting my complimentary car washed and now my first complimentary oil change. I am always greeted with a smile and great genuine service. More

Excellent Service Philip was very knowledgeable and professional. He made my car buying experience a great one. His sales team made the whole process comfortable and Philip was very knowledgeable and professional. He made my car buying experience a great one. His sales team made the whole process comfortable and I walked away with a great deal. More

Excellent Treatment! Ron is very courteous and professional everytime. He explains all repairs needed and completed in detail. Wait time is minimal too when its regular Ron is very courteous and professional everytime. He explains all repairs needed and completed in detail. Wait time is minimal too when its regular schedule maintenance done on my vehicle. More