Walter's Audi

First time visit to Walter's Audi I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling to make an appointment: I was pleased to get in on the morning I called. When I arrived, the service department was busy. My service advisor, Stacy Samuel, was busy assisting another customer so Ron jumped in to get me checked in. They arranged a shuttle to take me to the mall to kill time while my car was being serviced. Stacy kept me informed and immediately sent a shuttle to pick me up when my car was finished. The serivice department was still pretty busy when I was checking out yet Stacy made me feel like I was the only person there. I thoroughly appreciated the genuine friendly service and would absolulutley recommend this dealer! Thank you,, Stacy and Ron, for exceeding my expectations. More

"Excellent service" This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very friendly, knowledgeable and courtesy. I can't say enough about the Walters Audi group just wonderful service all around😊 More

Great experience ! Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Se Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Seattle (Seahawk shirt/cap) and we spoke several times as she would let me know the status of my car. The sales person that sold me the car (Cory) still remembered me as well, overall a very nice visit. More

Welcoming We purchased our Audi July of this year. It has been a pleasure since day 1. From the purchase, to getting my complimentary car washed and now my firs We purchased our Audi July of this year. It has been a pleasure since day 1. From the purchase, to getting my complimentary car washed and now my first complimentary oil change. I am always greeted with a smile and great genuine service. More

Excellent Service Philip was very knowledgeable and professional. He made my car buying experience a great one. His sales team made the whole process comfortable and Philip was very knowledgeable and professional. He made my car buying experience a great one. His sales team made the whole process comfortable and I walked away with a great deal. More

Excellent Treatment! Ron is very courteous and professional everytime. He explains all repairs needed and completed in detail. Wait time is minimal too when its regular Ron is very courteous and professional everytime. He explains all repairs needed and completed in detail. Wait time is minimal too when its regular schedule maintenance done on my vehicle. More

Service Alex Ortz was very professional and very helpful with questions that i had asked him. My service was on time along with a clean car. Very satisfied Alex Ortz was very professional and very helpful with questions that i had asked him. My service was on time along with a clean car. Very satisfied More

Dan Ebach was fantastic!! We have purchased many cars but have never had an experience like dealing with Dan. He was very upfront, laid-back and gave us fantastic customer serv We have purchased many cars but have never had an experience like dealing with Dan. He was very upfront, laid-back and gave us fantastic customer service and a terrific deal. Besides quickly finding the car we wanted at the price we wanted he personally delivered it all the way from Riverside to Los Angeles late at night and sat with us through all of our questions to make sure we fully understood our new Audi. We will absolutely call him for the next car. Thank you Dan! More

Impeccable Service Experience Alex Ortiz was not only courteous and friendly, but he was also so professional and prompt in servicing my car. The whole experience that morning was Alex Ortiz was not only courteous and friendly, but he was also so professional and prompt in servicing my car. The whole experience that morning was impeccable. He got my car done on time for me to pick up my kids. It was washed and vacuumed as promised before 1130am, and I dropped it off at 9am without an appointment. More

Great service! I always receive great service at Walters. Ron Frasier kept me informed about my vehicle every step of the way! When I picked up my vehicle he went ov I always receive great service at Walters. Ron Frasier kept me informed about my vehicle every step of the way! When I picked up my vehicle he went over in detail of the work that was completed. More