Walter's Mercedes-Benz of Riverside

Best service alway! Mark Is the man! His professionalism is outstanding. He takes care of any problem and makes it seem like it's so easy. Every service manager should Mark Is the man! His professionalism is outstanding. He takes care of any problem and makes it seem like it's so easy. Every service manager should be like him. More

Service rep Alex Ramirez Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was rea Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was reasonable for the work being done. More

Buyer Beware I recently experienced a pleasant experience dealing with Jackie. However, some of the sales tactics seemed too good to be true. Part of my deal inclu I recently experienced a pleasant experience dealing with Jackie. However, some of the sales tactics seemed too good to be true. Part of my deal included the return of leased MB, we had concerns about the wear and tear of the vehicle. Debating on keeping the vehicle or trading it in. Jackie assured us that we need not be concerned about the wear and tear as she had taken care of multiple customers with these issues, finding a way to void the charges. This was not the case. If something sounds too good to be true, it is. Buyer Beware More

It was a Breeze! Bob was terrific, no gimmicks, straight to the point. No haggling and super easy. Came in, told him what I was looking for. He provided 3 scenarios Bob was terrific, no gimmicks, straight to the point. No haggling and super easy. Came in, told him what I was looking for. He provided 3 scenarios based on my needs, easy as 123. Allowed me to "think it over" . Returned with my husband and picked up my car! I look forward to a very long relationship with this dealership! Lorena M More

Outstanding Service, Start to Finish Thanks so much to Walter's Automotive. Special thanks to Jackie Nasser for making it an excellent experience. She exceeded our expectations. Thanks al Thanks so much to Walter's Automotive. Special thanks to Jackie Nasser for making it an excellent experience. She exceeded our expectations. Thanks also Julio and Ari from finance. More

CPO Mercedes Benz Purchase I traded my Mercedes in for another one. Christian Garcia in sales was terrific and very accommodating. I highly recommend them to anyone in the mark I traded my Mercedes in for another one. Christian Garcia in sales was terrific and very accommodating. I highly recommend them to anyone in the market for a MB purchase. Additionally, their service department is incredible. I won't take my business anywhere else. More

Quick to reply and courteous While our car was in repair, he was very prompt to answer any of our questions and tried his best to deliver our requesst to the technician. We appre While our car was in repair, he was very prompt to answer any of our questions and tried his best to deliver our requesst to the technician. We appreciate of his excellent service and highly recommend him. More

Brandon Monaco took care of all my needs I have an older Benz left to me when my Dad passed away. I wanted it looked at by a dealer since it had been sitting a bit and needed a new smog cert I have an older Benz left to me when my Dad passed away. I wanted it looked at by a dealer since it had been sitting a bit and needed a new smog cert. Brandon and the service department took care of all my concerns plus. The car runs like new, can't thank you enough for your help! More

Great Service I would like to thank Austin Schneider at Walter's Mercedes-Benz for his excellent support in the service center. I presented several maintenance issu I would like to thank Austin Schneider at Walter's Mercedes-Benz for his excellent support in the service center. I presented several maintenance issues and Austin provided timely and helpful advice regarding all services I was needing and purchasing. Austin was extremely attentive and he listened to all of my concerns with a great deal of patience, explaining which product would best suit my needs. He also ensured that I received paperwork for a rebate on the product I purchased. He has a caring approach and is a true professional. Thank you again! More

Happy Wife, Happy Life My wife's 2008 Smart car would not go into park when I stopped to get gas for her. I called Walters and they got me in that afternoon. They had it fix My wife's 2008 Smart car would not go into park when I stopped to get gas for her. I called Walters and they got me in that afternoon. They had it fixed in a few hours and the wife is happy again More