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Wayne Akers Ford
Lake Worth, FL
3,211 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 3,211 reviews
July 29, 2021
Would like to compliment Orlando Menedez and JP for their outstanding customer service . They were friendly and went out of their way to assist in the transaction outstanding customer service . They were friendly and went out of their way to assist in the transaction More
by BUCKM27
Verified CustomerEmployees Worked With
Orlando Menendez, JP
Helpful July 29, 2021
Did not receive call back on my vehicle in a timely manner. Nobody ever wants to answer the phones at the service department. Customer service lady not pleasant or helpful. Didn’t want to let me sign manner. Nobody ever wants to answer the phones at the service department. Customer service lady not pleasant or helpful. Didn’t want to let me sign up for shuttle. Really made me feel un welcome when it’s her job to be that welcoming person. More
by RMA3695
Employees Worked With
Rick Kennedy
July 28, 2021
My sales team was very helpful. Russ was awesome the manager was excellent and they are all friendly. I happen to need service for my remote starter she was great manager was excellent and they are all friendly. I happen to need service for my remote starter she was great More
by STEPHENSON3418
Employees Worked With
Rick Kennedy
July 27, 2021
Always a great experience when we go. The team is great and very helpful. we have not been disappointed ever. We love Wayne acres Ford and very helpful. we have not been disappointed ever. We love Wayne acres Ford More
by ANGELBABY26911
Employees Worked With
Jp, Rolando, Mike, Dave , Rick Kennedy
July 27, 2021
Everyone was professional and very pleasant. Shawntal Tomer was fantastic and the person I would send anyone to if they want a Ford. It was a wonderful experience. Tomer was fantastic and the person I would send anyone to if they want a Ford. It was a wonderful experience. More
by GGGLICK
Employees Worked With
Shawntal Tomer, Laura H.
July 26, 2021
There was a serious lack of attention given to me as I was trying to check my vehicle in. After an hour and a half I realized my truck was parked back at the service entrance. No one came to tell me it wa was trying to check my vehicle in. After an hour and a half I realized my truck was parked back at the service entrance. No one came to tell me it was finished. I also asked that my rear shocks be looked at as the back of the truck has a lot of bounce. I’m pretty sure that that did not happen. Finally when I got in the truck to leave I noticed that my windshield washer fluid light was still on but on the receipt it said that all fluids were checked and are OK More
by WOOD.BRIAN09
Employees Worked With
Mike, Rick Kennedy
July 26, 2021
My service advisor Ben Buchanan and his team are absolutely amazing! They always take excellent care of my car and provide updates and recommendations as needed. Thank you for always take great care absolutely amazing! They always take excellent care of my car and provide updates and recommendations as needed. Thank you for always take great care of car! More
by mac691
Employees Worked With
Ben Buchanan
July 26, 2021
Great service! Yovonnie was great! They were on time ! Great workmanship and great price ! friendly and service was done in a timely manner! Would highly recommend service department Great workmanship and great price ! friendly and service was done in a timely manner! Would highly recommend service department More
by DABBLADE69
Employees Worked With
Yovonnie
