Wayne Mazda

my boyfriend & i brought my car to have it service at wayne mazda. someone in the service dept stole our camera inside our car. we know exactly who this person who took our camera. when he parked our car wayne mazda. someone in the service dept stole our camera inside our car. we know exactly who this person who took our camera. when he parked our car when he finished with the service, my boyfriend seen him from inside the waiting area opening the middle compartment inside the car. we called the manager steve roman on the phone and through email about the incident. He sent some pictures of the employees that work that day but can't really tell because the pictures were not close enought to see their face. After that email conversation he never got back to us again about the incident. until now we still bring our car to get service there because this is the only service place around our area for hyundai. we don't leave anymore valuable in the car after that incident. we know for a fact they still going through personal stuff because i took a picture of the inside of the middle compartment before we park our car in the service area. after the service l checked it & i was right all the stuff inside the middle compartment inside the car were moved around. if someone steal a camera, this person can steal anything in this company. i just can't believe that no one did anything about it. More

Misleading internet advertising that in essence was "bait and switch". No integrity, extremely dishonest. We drove a long distance based on Internet pricing - they refused to honor and tried to doubl "bait and switch". No integrity, extremely dishonest. We drove a long distance based on Internet pricing - they refused to honor and tried to double talk their way out of it. We walked out. Don't waste your time. Found dealer with integrity and excellent customer service a bit south of there. Would strongly recommend against Wayne Mazda. More

He is the best of the best 5 stars anyone who needs to buy a car should go to him he is a great people person and does not try and make you buy something that isn't worth it. buy a car should go to him he is a great people person and does not try and make you buy something that isn't worth it. More

I loved the car I got and everyone was very nice until AFTER I got the car. The service after I got the car was awful. I was very nice to them all along and have been very patient with them - but I just c AFTER I got the car. The service after I got the car was awful. I was very nice to them all along and have been very patient with them - but I just couldn't help it anymore. I had to keep sending my driver's license because somehow they could not process my license plate. I was forced to drive my car with an expired license plate because employees did not process my license plate. I even got pulled over. I called them every day straight for a week; kept being told someone would "call me back" which did not happen for a week. I could finally speak to a manager about this and could receive my license plate. I was NOT happy with this service. These people are only nice to sell you the car - after they sell it to you they do not want to process any of your service. This was very disappointing. Not to mention they did not even contact my insurance company for the new car - which is their job and NOT mine. Since they didn't even contact the insurance company if something would have happened to me in that car for all the time I drove it; I had no insurance to cover me. I had to call the insurance company and handle it just like I had to handle the license plate. Overall, I would not recommend this place. More

Phil took such good care of us - so friendly, informative and made the process a breeze. I would highly recommend Phil to all of my friends for their new car purchase! and made the process a breeze. I would highly recommend Phil to all of my friends for their new car purchase! More

I didn't buy from Phil, but he's great. He honestly tried to work for you, not the dealer. Honest. Available. Friendly. Good guy. honestly tried to work for you, not the dealer. Honest. Available. Friendly. Good guy. More

They were friendly, efficient and honest. Great pricing They were friendly, efficient and honest. Great pricing was icing on the cake. I would recommend anyone in the Tri-State area to Tri them out.. Als They were friendly, efficient and honest. Great pricing was icing on the cake. I would recommend anyone in the Tri-State area to Tri them out.. Also Tri Wayne Mazda.... More

I was greeted by our salesman, Phil Guo, quickly. He was attentive, friendly and very personable. He made the experience much more comfortable and I felt like he was honest and genuine. He didn't make me fe attentive, friendly and very personable. He made the experience much more comfortable and I felt like he was honest and genuine. He didn't make me feel like I was just another customer, and he helped me get the best price for the car. He was the opposite of the pushy salesmen you typically encounter at car dealerships; I would recommend this dealership to anyone, especially if Phil Guo is the one helping you out! Satisfied customer, Katrina More

Phil Guo listened to what I was looking for in a vehicle and helped me find the right car for me. I was straightforward with Phil from the start that I would not abide a high-pressure car buying experience. and helped me find the right car for me. I was straightforward with Phil from the start that I would not abide a high-pressure car buying experience. He treated me with respect throughout, was knowledgeable about Mazdas and the car buying process, and at no time did I feel pressured or hassled while working with Phil. Phil was friendly, pleasant, returned calls in a timely way and kept me informed when there was a delay in obtaining the car I wanted. In the end he was able to get exactly the vehicle I wanted. I would recommend Phil and would work with him again next time I am car-shopping. More

Phil did an amazing job to let us get the car, we are very happy with it now. I've had it for 4 months and am extremely happy with it. very happy with it now. I've had it for 4 months and am extremely happy with it. More