Read Reviews Wayne Mazda

Wayne Mazda

Wayne Mazda

1244 State Route 23
Wayne, New Jersey 07470


Sales: (973) 646-0313
Service: (973) 646-0300

Wayne Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.5
  • Friendliness:

    4.6
  • Overall Experience:

    4.4
  • Pricing:

    4.4

24-Month Rating

based on 228 reviews

4.5

4.5 out of 5

367 lifetime reviews

Wayne Mazda

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Wayne Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Wayne Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Wayne Mazda

If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!!

Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New York Mazda 3, Newark Mazda 6, or Paterson Mazda MX-5 Miata, we want to be your first option amongst all of the New York Mazda dealers.

We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Customer Lounge Area
Cable TV Drive-In Service
Customer Lounge Area Express Service
Drive-In Service Free Coffee
Express Service Free Loaner Cars
Free Coffee Free WiFi
Free Loaner Cars Indoor Customer Parking
Free WiFi Instant Financing
Instant Financing Laptop Computers
Parts Store Parts Store
Shuttle Service Pet Friendly
Television Shuttle Service
Valet Parking Television
Vending Machines Valet Parking
After Hours Drop-Off Vending Machines
Automated Car Wash

kylekappmeier
5/17/2013 10:55:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan Sine
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

Counting the Mazda 6 we just purchased, we've bought 3 Mazda's from Wayne Mazda. Dealership is beautiful, they know their vehicles, and the staff is just great. Managers are stellar as well. Craig remembered my wife and I from years ago, knew we had kids and was just perfect to deal with. They will continue to get our business for as long as we can drive!

Was this review helpful to you?    Yes | No

Twitter
thussey
5/13/2013 8:40:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Roy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

I went to Mazda to turn in my lease on a 2010 Mazda 3 and I hoped to leave with a good deal on a Mazda 6. Did my trip turn out to be all I hoped for? Dear god yes it did. The salesman I met with, Marc Roy, managed to give me a GREAT deal on a 2014 Mazda 6!!! His service was outstanding!!! I have never had an easier time at a dealership and I would happily recommend it to anyone shopping for a new car. This is the happiest I have ever left a dealership. Wayne Mazda and Marc Roy are AWESOME!!! Thank you!!!

Was this review helpful to you?    Yes | No

Twitter
michellejo48
5/7/2013 9:03:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Roy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

I went there looking at a 2011 Ford Escape.and left with a 2014 Mazda cx5. My family and I were very pleased with all the employess that helped us out! They made it very easy for us.

Was this review helpful to you?    Yes | No

Twitter
bchd
5/2/2013 4:48:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
two managers
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    2.2

My Review Of Wayne Mazda:

Requested a 2013 car quote, got 2014 quote initially. Was then told quote was only for 24 hours when form says 48. Was then referred to a manager but no name given. Then asked if eprice could be reduced. Instead got back a quote that was $4,000 over the eprice and they wouldnt tell me the actual price of the car versus car w/ additional charges intil I forced them to. Then, b/c I dont own a Mazda now, they RASIED the eprice by $500. Couldnt they just deal open and fairly? I was ready to buy a car.

Was this review helpful to you?    Yes | No

Twitter
jpapamarkos
4/30/2013 12:17:09 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Ventura
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

Mike is truly a professional in an industry where most encounters with car salespersons are rather disheartening. I met Mike when the first time I walked into the dealership, searching for a Certified Mazda CX-9 for my family.

Mike was quick to show me all of the details of the current certified selection available at the time, but the first visit, we never found a color that was appeasing to my wife. As Mike promised, he called me as soon as other color CX-9s were traded in and I visited him three more times until we found the perfect car for our family.

Today, I am extremely happy to report that I came home with our new "used" CX-9 and left the dealership with a great experience.

Thank you Mike, for your integrity and exceptional execution in finding the "right" vehicle for us!

Was this review helpful to you?    Yes | No

Twitter
Mariao52
4/26/2013 9:13:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Dispenza
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

We went to this dealer because my daughter, son-in-law, sister, niece and nephew all have purchased or leased Mazdas from here and it came highly recommended. Mike was great and very helpful. My only disappointment is that I did not receive a family and friends discount

Was this review helpful to you?    Yes | No

Twitter
figliolinoj
4/26/2013 1:59:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen ZagoricStephen Zagoric
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

Great experience overall. Steve was a no pressure salesman who showed that he wanted the deal but wasn't going to be pushy. His overall attitude was what made us pick this dealership over the Mazda dealership we had purchased our previous two vehicles from. Bernadette was a doll, and talked highly of Steve which is always nice.

Was this review helpful to you?    Yes | No

Twitter
Corinne_Best
4/24/2013 6:35:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Roy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wayne Mazda:

My experience at Wayne Mazda and with Marc Roy was incredible. By far the best car buying experience I've had yet. Marc was friendly, caring and extremely helpful.

Was this review helpful to you?    Yes | No

Twitter
kshimizu87
4/23/2013 5:12:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Marlon Roberts
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    4
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    3.0

My Review Of Wayne Mazda:

Any unsavory reviews given from us is not directed at our salesman Marlon Roberts, necessarily, but at just the entire experience. Wayne Mazda is a car dealership. Car dealerships are the only place in the country where the customer is tempted to pop a Xanax before coming in. It's the only place where the customer will be treated as a fool, and milked out of every last dollar the dealership can get from them. Wayne Mazda is not especially different from all it's other dealership counterparts, but it's not necessarily any worse, either. I answered "No" to would I recommend this dealership, but to be honest, what are you going to say to that? If you don't want to have one of the worst days of your life, don't go to ANY car dealership. If you want or need a new vehicle, however, it's unavoidable. Again, our salesman, Marlon Roberts, was pleasant, friendly (worlds more pleasant to be around than the woman from Finance), and seemed to be a nice guy that is good at his job (not sure if that is a good thing or a bad thing). It just happens to be a job at one of the most dreadful businesses in the country. My husband actually described the day we purchased the car as "the worst day of his life". That's pretty bad. The only thing that bothered me about our salesman was that he left us a voicemail and sent me an email trying to get us to come back in due to some great incentives they had going for the weekend, and when we got there he said those incentives didn't apply to us. The advertised base price will not likely be honored, either. My Dad told me going into a car dealership would be one of the most unpleasant experiences of my life, and he was right.

Was this review helpful to you?    Yes | No

Twitter
simonfraser
4/23/2013 4:12:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marlon Roberts
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Wayne Mazda:

I originally came to Wayne Mazda looking for a different car that I had found using an online used vehicle finder service and was disappointed to learn that the car I was looking for had been sold. Things turned out great anyway because Marlon was able to find me a truck that I liked and I was able to handle all of the details the same day.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>