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Webb Hyundai Highland - Service Center

Highland, IN

3.7
42 Reviews
Call Service Center (219) 946-5623

42 Reviews of Webb Hyundai Highland - Service Center

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May 19, 2024

I have had numerous problems with oil consumption The dealership just wants to take my money they could care less. More

by les45wor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Mileusnic
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 19, 2024

I just had an oil change and nothing was mentioned about my brakes yet I received an email saying that I meed a brake job. A little poor on communication More

by ritaober1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
May 18, 2024

All the staff members provided excellent service ,and great care in our car needs , they are without a doubt the best in the region ! More

by m0nq3yk0n3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 17, 2024

Very well received by the service staff, courtesy was second to none and the time in and out of excellent. More

by ggorman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Webb Hyundai Highland responded

Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

Helpful
May 17, 2024

Fast, quality , friendly service. I had my oil changed, tires rotated and brakes check up done More

by TOLLEYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Webb Hyundai Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Webb Hyundai Highland, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 16, 2024

The oil change was finished within 45 minutes of my scheduled appointment. Waiting room is nice with comfortable seating and complimentary snacks and beverages. My only negative comment is the volume More

by britobob73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Helpful
May 14, 2024

I was charged for a service not completed. My calls were not returned. This is an insurance claims. I'm surprised by the behavior of the service department. I have 2 cars that bring in for ser More

by nurse60419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Kobiela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Formentini
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
May 14, 2024

Great dealership, always go here for my needs,very friendly people. Very through at what they do. More

by jgogal00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Webb Hyundai Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Webb Hyundai Highland, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 14, 2024

This dealership is wonderful! The service department is top notch! The sales people are very friendly and customer oriented. Everyone goes above and beyond to please their custome More

by jstufft12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Helpful
May 10, 2024

I came in to get a seatbelt fixed. They were efficient and quick! Anthony kept me informed of the progress. Great customer service! More

by kbermes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Webb Hyundai Highland responded

It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Webb Hyundai Highland!

Helpful
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