Wellesley Volkswagen

Very good first experience. Service was prompt and friendly. Customer service were pleasant to deal with. Service was prompt and friendly. Customer service were pleasant to deal with. More

Wellesley VW and Sales Consultant, Jens Albrecht, were wonderful! Quick, professional, honest, and eager to make a fair deal on a used VW Taos! I highly recommend them if you are in the market for a new o wonderful! Quick, professional, honest, and eager to make a fair deal on a used VW Taos! I highly recommend them if you are in the market for a new or used car! More

The VW dealership team in Wellesley is absolutely superb! They were informed, courteous, timely, and not pushy. Instead, they took the right amount of time and were proactive in finding the best deal, the They were informed, courteous, timely, and not pushy. Instead, they took the right amount of time and were proactive in finding the best deal, the best rate, and helped each step on the way. So they found the perfect car for us. I highly recommend them! More

I had an excellent experience working with Mike! He was incredibly friendly, knowledgeable, and helpful throughout the entire process. He took the time to answer all of my questions, explained every He was incredibly friendly, knowledgeable, and helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. I would highly recommend him to anyone looking for an stress-free car buying experience! More

The service was beyond expectations! They were willing to make a same day appointment. They made sure I got to the dealership with the car! They were willing to make a same day appointment. They made sure I got to the dealership with the car! More

My VW just had an extensive CPO covered engine repair. While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra mile to make sure the repair was fully covered by CPO. More

Excellent service,Honest staff, seamless buying experience. Outstanding customer service . I would highly recommend this dealership. experience. Outstanding customer service . I would highly recommend this dealership. More

I took my Tiguan for a service at Wellesley Volkswagen. My thanks to Karl; I had an excellent experience from start to finish. My thanks to Karl; I had an excellent experience from start to finish. More

Our recent experience purchasing a Tiguan from Jens Albrecht at Wellesley Volkswagen could not have been better. It was apparent within minutes of beginning our conversation with Jens that he was liste Albrecht at Wellesley Volkswagen could not have been better. It was apparent within minutes of beginning our conversation with Jens that he was listening very carefully. When we mentioned that one of our biggest concerns was getting a car with trunk space at least as great as that of the vehicle we were replacing, he asked what car we were replacing and quickly looked up the cargo space of that car and how it compared to the Tiguan. When we explained our needs and wants in a new car he made a chart which made it very easy to determine which trim level of the Tiguan best met our needs. His analytical approach was refreshing, and we greatly appreciated it. He was pleasant and respectful. He followed up quickly and kept in touch while we sorted out our other options over the course of a week. He always responded promptly to our texts or emails. When we decided to purchase the Tiguan but the color we wanted was not available in Wellesley, he quickly arranged a trade with another dealer so we were able to get exactly the car we wanted. He spent nearly an hour demonstrating all the features of the vehicle when we picked up the car. Jens is professional and exceptional. He made the process of buying a car a pleasant experience. More

Sam was very helpful and communicative through the process. I highly recommend this VW service location. process. I highly recommend this VW service location. More